AI Systems Manager

Wilson Sonsini is the premier legal advisor to technology, life sciences, and other growth enterprises worldwide. We represent companies at every stage of development, from entrepreneurial start-ups to multibillion‑dollar global corporations, as well as the venture firms, private equity firms, and investment banks that finance and advise them. The firm has approximately 1,100 attorneys in 17 offices: 13 in the U.S., two in China, and two in Europe.

Our broad spectrum of practices and entrepreneurial spirit allow exceptional opportunities for professional achievement and career growth.

• Administer and maintain the firm’s enterprise AI platforms, ensuring reliable, secure and scalable access at enterprise scale, firm-wide.
• Manage user provisioning, licensing, roles and permissions across all AI platform surfaces, including chat-based, agentic and developer-facing tools.
• Own the platform roadmap for enterprise AI tools, coordinating upgrades, feature rollouts, integrations and configuration changes with minimal disruption to end users.
• Serve as an IT point of contact and account owner for AI platform vendors, managing vendor relationships, contract renewals, support escalations and service-level commitments.
• Triage technical and support issues related to AI platform access, performance and functionality, working with vendor support teams and internal IT groups to troubleshoot, resolve and document issue resolution.

• Enable and support the Program Management and Project Management teams with onboarding, training and adoption programs tailored to the firm’s distinct AI user populations, including business professionals, cross‑functional teams and developers and engineers using the firm’s AI platforms.
• Create and maintain documentation, playbooks and best‑practice guidance to further the firm’s AI systems and platforms.
• Partner with practice groups, administrative departments and firm leadership to identify high‑value AI use cases and drive adoption of the firm’s AI platforms across the enterprise.
• Establish feedback channels and user‑support processes to continuously improve the AI user experience and address emerging needs.

• Own and manage the AI platform budget, tracking licensing costs and usage‑based spend, and report on budget performance, variances and forecasts to IT and firm leadership.
• Develop and maintain usage analytics and reporting dashboards that provide visibility into adoption, utilization, cost‑per‑user and return on investment across all AI platforms and user groups.
• Analyze usage trends to identify underutilized licenses, optimization opportunities and areas for expanded investment, and make data‑driven recommendations on platform scaling.
• Partner with the budget teams and firm leadership to develop cost‑allocation models and support annual budgeting and forecasting for the firm’s AI technology investments.

• Work closely with IT Security and Risk teams to enforce AI usage policies, data‑handling guidelines and access controls that protect firm and client confidential information.
• Partner with Program Management teams to plan, communicate and manage the rollout of new AI features, platform changes and policy updates across the firm.
• Coordinate with Program Management and Project Management teams to align AI initiatives with the firm’s broader technology roadmap and portfolio of projects.
• Collaborate with the Applications, Data Operations, Data Science and Innovation teams to integrate AI platforms with the firm’s broader data and application ecosystem, and to identify opportunities to extend AI capabilities into new workflows.
• Maintain and enforce compliance with firm policies, procedures and applicable regulatory or client‑driven requirements governing the responsible use of artificial intelligence.
• Support internal and external audits, security reviews and risk assessments related to the firm’s AI platforms and their use.

• Manage, mentor and support the AI…