DevOps Engineer IV

This role is an individual contributor position within the Production team, with some focus on observability to improve the reliability of our platform and boost engineer productivity. You will mentor junior engineers and drive collaborative projects across teams.

• Deploy, manage, and administer web services in public cloud environments.
• Design and develop solutions for secure, highly available, performant, and scalable services in elastic environments.
• Own all operational aspects of web services: automation, monitoring, alerting, reliability, and performance.
• Innovate solutions to operational challenges with a direct business impact.
• Drive resolution and communication during production-impacting incidents.
• Lead technical projects and ensure project-level deliveries.
• Collaborate effectively with engineering and business teams across continents.

• Bachelor's or advanced degree in Computer Science or a related field.
• 8+ years of professional Dev Ops / Infrastructure management experience, with 5+ years in AWS.
• Strong foundation in operating systems, networking, distributed systems, and systems architecture.
• Proven track record of leading critical Dev Ops projects.
• Hands‑on expertise with AWS services, orchestration (ECS, EKS), and infrastructure management.
• Proficiency with observability concepts (logs, metrics, tracing)
• Experience with SaaS observability platforms (eg Datadog, New Relic, Honeycomb, Dynatrace) and building in-house solutions (ELK stack, Prometheus, Grafana stack).
• Strong scripting and automation skills (Python, Bash).
• Solid experience with Infrastructure as Code (Terraform, Cloud Formation, and Packer) and containerization (Docker and Kubernetes).
• Strong debugging, troubleshooting, and problem-solving abilities.
• Broad exposure to cloud-hosted applications, virtualisation platforms, relational/non-relational databases, reverse proxies, and orchestration platforms.
• Excellent communication, collaboration, and stakeholder management skills.
• Demonstrated curiosity, continuous learning, and drive to raise the technical bar.

• Prior experience as a senior developer or application architect.
• Experience in cloud cost optimisation and exposure to Fin Ops concepts (cost allocation and unit economics).
• Experience working in compliance-regulated environments (PCI DSS, ISO 27000 HIPAA, SOC 2 and GDPR).
• We hire for attitude as much as skill. Attributes highly valued across Jumiolude:
  Friendly and supportive, Adaptable and flexible, Articulate and persuasive, High IQ and EQ.