Senior SAP Solution Architect (Senior Technologist

Senior Sap Solution Architect

The Senior SAP Solution Architect (Senior Technologist) will provide hands-on support across Finance, Procurement, Inventory, Warehouse Management, Funds Management, and related business processes. Responsibilities include coordinating and facilitating activities among IT, internal departments and divisions, and vendors to support the integration of Citywide technology systems. The position will also serve as a resource to internal departments in the planning, development, and management of enterprise systems and workplace automation.

This Senior Technologist role may supervise lower-level IT staff.

Some key responsibilities include:

• Bridge organizational silos by designing and implementing integrated solutions across SAP FI/CO, MM, and PM modules.
• Optimize business processes by analyzing complex business requirements and translating them into SAP Functional Specification Designs (FSDs).
• Provide techno-functional leadership by delivering expert guidance on cross-functional business processes (e.g., Order-to-Cash and/or Procure-to-Pay).
• Collaborate with IT and business teams to ensure seamless integration and end-to-end process alignment across SAP modules.
• Resolve high-priority, cross-module issues and implement improvements to enhance system performance and reliability.
• Support S/4
  
  HANA migration initiatives and help stabilize the post-migration S/4
  
  HANA environment.
• Troubleshoot and debug SAP processes, related business applications, and system interfaces.
• Manage complex IT projects involving enterprise applications, including planning, coordination, and delivery.
• Develop end-user training materials and support the development of test scripts and test execution activities.
• Participate in on-call support, including availability for 24/7 weekend and holiday work when required.

The ideal candidate will have extensive, progressively responsible experience in programming, business process requirements analysis, data processing, systems analysis, and IT project management. Excellent written and verbal communication skills are essential, given the need to interact with and report to professionals at all levels, both inside and outside the Department. A strong understanding of how Finance, Procurement, Inventory/Warehouse, and other business functions integrate with one another, as well as how SAP supports end-to-end business processes, is essential.

This position will serve as a key bridge between business users, IT, and technical teams, translating business requirements into effective SAP solutions.

The successful candidate will be comfortable analyzing complex business issues, troubleshooting SAP processes, developing functional specifications, and coordinating testing and implementation activities. The role will support the City's ongoing SAP S/4

HANA transformation, including process improvement through the use of SAP Signavio, Fiori adoption, integrations, reporting, and emerging SAP AI capabilities. Strong collaboration, documentation, and training skills are essential, as this individual will work closely with multiple departments and divisions. This is an important enterprise-level role that combines deep functional expertise with a broad cross-functional perspective to help the City maximize the value of its SAP investment.

Compensation (MGMT):
Comprehensive compensation plan.

Benefits:
The City offers a fantastic benefits package including:

• Option of a 9/80 work schedule with every other Friday off
• Tuition reimbursement, leadership training, and career growth opportunities
• Potential enrollment for dependents in the Palo Alto Unified School District (pilot program, subject to change)
• $10,000 in childcare subsidies (pilot program, subject to change)
• Incentives for walking, biking and taking transit to work. The City of Palo Alto participates in the Clipper Bay Pass program (Employee Cost: $5 per month).
• With competitive pension benefits

Essential and other important responsibilities and duties may include, but are not limited to, the following:

• Provides project management leadership for specific automated systems projects, which includes: collecting and analyzing business requirements; proposing solutions and alternatives; defining application development scopes of work and tasks; project budget creation and tracking, assessing user needs; identifying appropriate tools to meet user needs; interviewing internal customers; preparing bid specifications; evaluating bids; coordinating activities with external vendors and internal customers; and/or, performing other related activities.
• Evaluates, designs, programs, implements, tests, tunes, and maintains Information Technology infrastructure, websites, GIS applications, software applications, back-end and front-end servers, hardware/network, database creation/administration, telecommunication systems, and/or other related items, day-to-day systems administration including data storage and system back-ups.
• Provides consulting assistance and services to…