Associate Director of Technology

Associate Director of Technology
Main

Work Location:

Historic Stanford Campus Schedule: Hybrid (at least 3 days per week on site)
Budgeted Salary Range: The expected pay range for this position is $124,602 to $151,091 per annum.

The Financial Aid Office strives to enable alladmitted students totake advantage ofthe opportunities at Stanford throughoneofthemostgenerous financialaidprogramsinthenation. We are a dynamic team of dedicated professionals committed to serving all students, both undergraduate and graduate, andtheir families. Wemaximize useoftechnology to provide funding, tools and information necessary tomeet educational expenses forallstudents. We ensure that institutional,governmental and private funds are administered incompliance with the highest standards of fiscal responsibility

The Financial Aid Office (FAO) seeksan
Associate
Director of
Technology toprovidespecific requirements and/or design solutions for business information systems and incorporate new technical systems to improve workflow, production, efficiency and effectiveness.

Examples of Core Duties and Responsibilities include but are not limited to:

• Designinganexpeditedsystemprocessflowtomeetademand for faster aid application turnaround during a high-volume packaging season.
• Determining thebestway to utilize system resources to comply with a new federal reporting requirement with accuracy and efficiency.
• Refining the logic behind a customized financialaidawardnotificationprocesstoaccommodate separationofdirect and indirect costs in the student budget.
• Managing the department's testingofquarterly regulatory updates to financial aid software.

• Translate business processes into system requirements and/or development of systems solutions.

• Analyze new business requirements, assist with feasibility of enhancement requests, system functionality, current system use and userneeds.

• Specify functional analysis and design and work with developers and analysts to recommend solutions and resolve system issues.

• Review, research and evaluate software to determine itsusefulness and appropriateness as related to existing or proposedbusiness systems; assist or develop preliminary and detailed system design documentation.

• Perform testing of new systems, upgrades and patching of existingsystems; plan, conduct and document results of testing.

• Develop instructional materials, training and job aids.

• Advise users requiring assistance in solving complex problems orissues regarding management and business systems.

• Analyze data and provide data sets to users for analysis. May include development of operational and analytical reports for endusers.

• Liaise with external vendors or partners in support of business systems, which may include system development, implementation and/or operations.

• Coordinate the implementation of new or modified business systems.

Bachelor's degree and five years relevant experience or a combination of education and relevant experience.

• Knowledge of computer system capabilities, business processes,and workflow.

• Experience with enterprise applications and understanding ofdatabase driven applications.

• Strong understanding of the software development lifecycle.

• Knowledge of principles and techniques used in conductingmanagement studies and in systems analysis.

• Current knowledge of rapidly changing computertechnology.

• Skill in conducting interviews and facilitating group meetings.

• Skill in developing and conducting training programs.

• Excellent communication skills, both written and verbal,including the ability to bridge functional and technical resources by communicating effectively with individuals of varying systems expertise and business needs.

• Strong listening, negotiation and conflict resolution skills.

• Ability to design and document complex business systems.

• Proven problem solving and analytical thinking and ability toapproach problems logically and systematically.