Sr. Workday Systems Analyst

Uniphore is one of the largest B2B AI-native companies—decades-proven, built-for-scale and designed for the enterprise. The company drives business outcomes, across multiple industry verticals, and enables the largest global deployments. Uniphore infuses AI into every part of the enterprise that impacts the customer. We deliver the only multimodal architecture centered on customers that combines Generative AI, Knowledge AI, Emotion AI, workflow automation and a co-pilot to guide you.

We understand better than anyone how to capture voice, video and text and how to analyze all types of data. As AI becomes more powerful, every part of the enterprise that impacts the customer will be disrupted. We believe the future will run on the connective tissue between people, machines and data: all in the service of creating the most human processes and experiences for customers and employees.

This position does not offer relocation assistance. Candidates must reside within commuting distance of our Palo Alto office.

Position Summary The Senior Workday Systems Analyst is a hands‑on functional business partner responsible for supporting, configuring, and improving the Workday platform. This role works closely with HR, Finance, IT, and other stakeholders to analyze business requirements, recommend scalable solutions, and provide reliable production support. The ideal candidate can evaluate business requirements, document sustainable business processes, configure Workday, troubleshoot system issues, build reports, and create calculated fields.

• Configure, maintain, and support Workday HCM – worker lifecycle events, organizations, job management staffing model, work structures, and related foundational data.
• Support Workday Recruiting configuration and processes – requisitions, candidate workflows, offers, hiring, and scheduling tool.
• Configure and support Compensation – compensation plans, eligibility rules, compensation review processes/comp tool, validations, and statements.
• Support Performance and Talent processes – goals, performance reviews, calibration, talent reviews, templates, notifications, and dashboards.
• Configure and support Absence and Time Tracking –including plans, eligibility, accruals, time entry, validations, approvals, and issue resolution.
• Own the analysis and resolution of Workday production issues, including root‑cause analysis, configuration fixes, testing, stakeholder communication, and appropriate documentation.
• Partner with HR and business stakeholders to analyze requirements, evaluate solution options, and recommend scalable Workday solutions aligned with business processes, system capabilities, and governance standards.
• Configure and maintain Workday business processes – steps, approvals, condition rules, validations, notifications, and security policies.
• Administer role-based, user‑based, and organization‑based security groups.
• Establish cadence for system security reviews, segregation‑of‑duties, and data integrity.
• Support Workday governance by maintaining configuration standards, documentation, change controls, naming conventions, and appropriate system access.
• Conduct downstream impact analysis before implementing configuration, business process, security, or data changes.
• Build, and maintain Workday custom reports – advanced, matrix, and trending.
• Create and troubleshoot calculated fields.
• Establish and execute recurring data audits and reconciliations across Workday and integrated third‑party systems to identify and resolve data integrity issues.
• Configure and maintain Workday Hubs, dashboards, and other self‑service tools.
• Perform mass data changes using Workday EIBs.
• Monitor and support Workday integrations with…