System Administrator

• Ensure reliable operation, uptime, and performance of computer systems, servers, and networks to meet organizational needs
• Maintain system security and protect critical data through access controls, backups, and security protocols
• Provide efficient technical support and resolve IT issues to minimize disruptions and maintain productivity
• Optimize IT infrastructure performance through monitoring, capacity planning, and system tuning
• Support business objectives by implementing and maintaining technology solutions that enable organizational success
• Ensure business continuity through effective backup, disaster recovery, and failover procedures

• Install, configure, and maintain computer systems, servers, network devices, and hardware
• Monitor system performance, troubleshoot issues, and resolve hardware and software problems
• Manage user accounts, permissions, security access rights, and Active Directory administration
• Perform regular system updates, patches, and security upgrades to maintain system integrity
• Implement and maintain backup operations, data protection, and disaster recovery procedures
• Configure and manage network infrastructure including routers, switches, firewalls, and VPNs
• Provide technical support and training to end users and resolve help desk requests
• Maintain system documentation, standard operating procedures, and technical specifications
• Monitor system security, implement security policies, and protect against viruses and malware attacks
• Manage virtualization technologies including VMware and Hyper‑V environments
• Administer email systems, Microsoft 365 or G Suite, and business productivity applications
• Perform capacity planning, database performance monitoring, and storage management

• Bachelor's degree in Computer Science, Information Technology, System Administration, or related field
• 2-5 years of experience in system administration, network administration, or related IT roles
• Strong knowledge of Windows Server operating systems (2012, 2016, 2019) and Windows desktop environments (Windows 10/11)
• Experience with Active Directory, DNS, DHCP, and Group Policy administration
• Proficiency in managing and troubleshooting computer hardware, servers, and network devices
• Knowledge of network protocols, LAN/WAN configuration, and network security
• Understanding of backup and recovery procedures and data protection strategies
• Strong problem-solving and troubleshooting skills for resolving technical issues
• Excellent written and verbal communication skills for technical support and documentation

• Professional certifications such as Microsoft MCSA/MCSE, CompTIA Server+/A+, Red Hat RHCE/RHCSA, or Cisco CCNA
• Experience with Linux/UNIX system administration (RHEL, Ubuntu)
• Knowledge of virtualization technologies including VMware ESX or Hyper‑V
• Experience with cloud platforms such as Microsoft Azure or AWS
• Familiarity with firewall administration (Fortinet, Palo Alto) and VPN configuration
• Experience with scripting and automation tools for system administration tasks
• Knowledge of VOIP systems, IP phones, and telecommunications administration
• Experience with Microsoft 365 or Google Workspace administration
• Understanding of database administration and SQL
• Experience with monitoring tools and performance optimization techniques
• Knowledge of CCTV systems, biometric devices, and physical security systems

A System Administrator installs
, configures
, maintains
, and troubleshoots computer systems, servers, and networks to ensure reliable operation and optimal performance for an organization. This role encompasses managing the entire IT infrastructure from hardware and software deployment to security implementation…