Lead Software Engineer; Crypto, SV; US - IC

About Nu

Nu is the leading digital bank in Latin America, serving 140 million customers across Brazil, Mexico, and Colombia. The company has been leading an industry transformation by leveraging data and proprietary technology to develop innovative products and services.

Guided by its mission to fight complexity and empower people, Nu caters to customers’ complete financial journey, promoting financial access and advancement with responsible lending and transparency. The company is powered by an efficient and scalable business model that combines low cost to serve with growing returns.

Nu’s impact has been recognized in multiple awards, including Time 100 Most Influential Companies, Fast Company’s Most Innovative Companies, and Forbes World’s Best Banks.

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Nu is building secure, compliant crypto infrastructure that will expand financial access for millions of people across Latin America. As part of that effort, we’re bringing personalized, data-driven crypto experiences to our customers through an internal conversational AI platform which is powered by their portfolio, risk appetite, market conditions, and financial behavior.

We’re looking for a Lead Software Engineer who sits at the intersection of crypto products, customer data, and applied AI integration. You’ll work closely with our core crypto engineering team — leveraging and contributing to blockchain integrations, wallet and portfolio data, and on-chain signals — and turn that into rich, reliable, personalized context that powers conversational and agentic experiences built by our AI platform partners.

You’ll design and operate the data pipelines and integration layers that make crypto data usable, safe, and meaningful at scale for millions of customers with different profiles, risk tolerances, and levels of crypto knowledge. You’ll partner with ML engineers on the platform side, who bring the modeling and retrieval expertise, while you own the crypto data foundation they build on.

• Integrate with blockchain protocols and core crypto systems, collaborating with the core crypto team, to source portfolio, transaction, and market data.

• Design and build data pipelines that transform raw crypto and customer data into structured, reliable context for AI-driven experiences.

• Partner with the AI platform team and their MLEs to define data contracts, tool interfaces, and context schemas that support personalized, conversational crypto experiences.

• Model and reason about customer profiles — risk appetite, portfolio composition, crypto literacy, and behavior — to drive relevant, personalized insights.

• Ensure data freshness, consistency, and correctness for information flowing into customer-facing conversational surfaces maintained by another team.

• Build in safeguards against unsafe or misleading outputs (e.g., stale data, untrusted market/portfolio data, hallucinated financial claims).

• Operate these pipelines and integrations at scale and with the reliability expected of customer-facing financial infrastructure.

• Collaborate with product, compliance, and the AI platform team to ship personalized crypto features responsibly.

Required

• Experience building data pipelines and integration layers that connect backend/product data to AI-driven systems (context engineering, tool/function calling) — collaborating with ML engineers rather than owning model training.

• Solid understanding of blockchain concepts and crypto products (wallets, portfolios, transactions, on-chain data), with the ability to integrate deeply with protocols and core crypto infrastructure.

• Experience working with customer data and behavior to drive personalization (segmentation, risk profiling,…