IT Business Analyst

Location: Hybrid/Primary location at Stanford Campus in Palo Alto. Occasional travel between Stanford Campus in Palo Alto and Stanford Redwood City.

If you are a proactive, organized, and Service Now-savvy Asset Management Analyst looking to impact a dynamic organization significantly, we encourage you to apply. Join our team and help us optimize asset management processes to support our service growth and success.

The primary mission of the Stanford University Hardware Program (SUHP) is to provide an asset management lifecycle service to the University that safeguards Stanford’s valuable hardware assets, mitigates the risks associated with fraud and loss, and optimizes our budgeting processes.

The SUHP team seeks a talented Asset Management Analyst with exceptional organizational skills and expertise in Service Now to join our dynamic team. You will play a pivotal role in ensuring the security, integrity, and chain-of-custody for our hardware resources. Additionally, you will champion our environmentally responsible disposal practices while managing and optimizing our organization's assets and asset records, ensuring compliance with policies and regulations, and leveraging Service Now to streamline asset management processes.

The expected pay range for this position is $80,000 - $100,000 per annum.

• Maintain a comprehensive workstation hardware and peripherals inventory through the Service Now Asset Management module. Ensure accurate asset records are maintained.
• Conduct regular audits and assessments to track asset life cycles, utilization, and depreciation.
• Adhere to and enforce asset management policies and procedures to ensure compliance with regulatory requirements and industry best practices.
• Asset Disposition:
  Coordinate the disposal or surplus of assets following Stanford policies and Stanford’s Property Management Office (PMO)
• Conduct monthly inventory counts with the team to reconcile against the expected stock.
• Collaborate with vendors to negotiate favorable pricing for asset purchases.
• Stay abreast of vendor hardware life cycles.

• Collaborate and coordinate with Service Now administrators to customize and optimize asset management modules.
• Utilize Service Now to automate asset management workflows, track asset requests, and streamline asset procurement processes.
• Analyze asset data to identify trends, cost‑saving opportunities, and areas for improvement.
• Generate regular reports and dashboards to provide insights into asset utilization and performance.

• Maintain accurate documentation related to asset management processes and procedures.
• Keep records of asset configurations, maintenance schedules, and procurement documentation.
• Collaborate with Local IT, finance, procurement, and other departments to ensure seamless asset management across the organization.