Workday SCM Systems Specialist

At Lucile Packard Children’s Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children’s Hospital Stanford. And it's why we need caring, committed people on our team – like you.

Join us on our mission to heal humanity, one child and family at a time.
Job

This paragraph summarizes the general nature, level and purpose of the job.

The Sr. Business System Specialist plans, analyzes, develops, implements and monitors business and program processes, operation systems, and efficient business systems. Develops system applications for department and coordinates and carries out assignments independently. Serves as the subject matter expert on multiple application/business areas. Leads projects and provides direction to others.

The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned.

Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings.

Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct.

• Analyzes, documents, develops and recommends business process design in the applicable area.
• Prepares and delivers informative and well-organized presentations.
• Provides project status reviews to stakeholders, process owners, and customers.
• Collaborates with department management and end-users on defining procedures.
• Evaluates business and program application systems' functionality to identify gaps, measuring the solution impact to business operations.
• Serves as a liaison between the business and the project team to improve productivity, and developing and delivering training.
• Implements the design system solution and develops and designs the delivered solution(s).
• Manages and delivers technology projects and coordinates projects across multiple organizations and or project teams.
• Responsible for issue resolution with vendors.
• Scope of the job includes acting as a focal point for the reporting and triage of system problems within the department and collaborates with IT Department on changes, fixes, and updates to the department's information systems and as the resource on the department's workflow, policies, procedures; business objectives, regulatory requirements.
• Serves as Leader/Manager and Project Manager of assigned projects; serves as subject matter expert.
• Writes manuals/training materials and defines the scope of the training.

Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying.

Education: Bachelor's degree in a work-related discipline/field from an accredited college or university.
Experience: Six (6) years of progressively responsible and directly related work experience.

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