Facilities Operations Program Manager

About Stanford University And Residential & Dining Enterprises

Stanford University is one of the world's leading teaching and research universities. Founded in 1891, Stanford’s mission is to create and share knowledge and to prepare students to be curious, to think critically, and to contribute to the world.

Residential & Dining Enterprises (R&DE) is the largest auxiliary organization at Stanford, supporting the academic mission by providing high-quality services to students and other members of the university community. With an annual operating budget of $400M and a $3B asset portfolio, R&DE offers housing for 16,000 students, serves 8 million meals annually across 48 student dining venues and 32 culinary enterprises, and provides executive services, conference operations, and guest lodging.

“Students (Customers) First” is R&DE’s mantra, underscoring our commitment to delivering service excellence to the campus community.

R&DE is committed to creating an inclusive workplace where all staff feel a sense of belonging and are empowered to thrive. This role is designated as essential and requires onsite presence; telecommuting is not available.

Oversee and manage assigned staff engaged in facilities management or building/equipment maintenance.

Coordinate daily activities of assigned shop(s), including scheduling, assigning work, directing and supervising workers in completing assigned tasks; monitor progress and make necessary changes; complete performance evaluations; perform quality assurance checks; and coordinate health and safety programs and training.

Track budget for the area of responsibility and provide time and workforce estimates to higher‑level management based on cost analyses, ensuring work is completed in accordance with price agreements.

Implement, interpret, and manage policies and procedures related to operations and facilities management.

Manage service contracts as applicable.

Coordinate construction and renovation activities with Stanford staff, subcontractors, and vendors; support assigned project activities and ensure compliance with larger unit goals.

Education & Experience:

A combination of education, training, and experience performing responsibilities similar to those listed above.

Ability to coordinate daily activities, including scheduling, quality assurance, program validation, and monitoring of maintenance activities, as well as supervise personnel.

Demonstrated experience working with subcontractors/vendors and monitoring project activities to ensure compliance with internal/external regulations.

Demonstrated experience analyzing and interpreting policies.

Knowledge of environmental and safety rules, regulations, and policies; ability to conduct job‑site inspections to ensure compliance.

Ability to follow written and verbal directions and communicate those instructions to others.

None

Frequently sitting, performing desk‑based computer tasks, lifting/carrying/pushing/pulling objects that weigh up to 10 pounds.

Occasionally standing, walking, twisting/bending, stooping/squatting, grasping lightly/fine manipulation, using a telephone, lifting/carrying/pushing/pulling objects that weigh up to 11–20 pounds.

Rarely kneeling/crawling, climbing ladders/scaffolds, reaching/work above shoulders, grasping forcefully, writing by hand, sorting/file paperwork or parts, lifting/carrying/pushing/pulling objects that weigh >40 pounds.

Requires 24‑hour response availability seven days per week for emergency situations.

May be exposed to noise >80 dB TWA.

May work at heights of 4–10 ft.

Interpersonal

Skills:

Demonstrates the ability to work well with Stanford colleagues, clients, and external organizations.

Promote Culture of Safety:
Demonstrates commitment to personal responsibility and value for safety; communicates safety concerns; uses and promotes safe behaviors based on training and lessons learned.

Expected pay range for this position is $96,000 to $105,000 per annum.

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