Lead L&D Program Manager, Sales & Delivery Leadership Development

About Rivian

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions‑free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract.

As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

Rivian's Sales & Delivery leaders are the backbone of our new customer experience. They run the teams, set the tone, and shape what it feels like to buy and take delivery of a Rivian vehicle. But knowing how to manage a team and knowing how to truly lead one are two different things - and closing that gap is exactly what this role is here to do.

As the Lead L&D Program Manager, Sales & Delivery Leadership Development, you'll build the programs that transform capable managers into confident, effective leaders. You'll work shoulder‑to‑shoulder with Sales & Delivery leaders and business partners to understand what's needed. You'll design the curriculum, partner with our Design team to bring it to life, and get in the room to deliver it - both to brand new managers finding their footing and seasoned leaders ready to go deeper in their role.

This is a builder's role. Some content exists. Most of it still needs to be created. If you're energized by a blank page, grounded in how adults actually learn, and know what great leadership looks from the inside out - this is your seat.

Program Design & Development

• Define the Sales & Delivery Leadership Development curriculum from the ground up - identifying what programs are needed, for which audiences, and in what sequence - drawing on both business input and your own deep knowledge of what makes leaders effective in customer‑facing, field environments.
• Design leadership and coaching programs (VILTs, ILTs, and digital offerings) centered on the three core themes that drive team performance: coaching and feedback conversations, performance management and accountability, and leading through change.
• Partner with the Lead L&D Program Manager, Service Leadership Development to build a shared leadership language across the Commercial organization - ensuring that while the day‑to‑day responsibilities of a Sales, Delivery, or Service manager may differ, the coaching philosophy, feedback practices, and leadership expectations they develop are consistent and connected.
• Partner with Learning Experience Designers (LXDs) to develop polished, on‑brand content - bringing the instructional vision while LXD brings the production craft.
• Build a distinct development track for new Sales & Delivery managers entering the role, as well as ongoing programs that challenge and grow tenured leaders over time.
• Pilot new programs with defined cohorts and clear success criteria; gather qualitative and quantitative feedback and iterate before scaling broadly.
• Design supporting digital assets - RLN modules, micro‑learnings, manager toolkits - that extend live sessions and reach leaders who can’t always be in the room.

Business Partnership & Strategy

• Partner with Sales & Delivery leaders and Commercial L&D to understand what good leadership looks like in practice for this population - surfacing signals, identifying gaps, and helping to define what  great  looks like as the business matures.
• Connect leadership programs to the broader ecosystem - Compass, Monthly Recharge, onboarding, career pathways, and Enterprise leadership initiatives - so development feels coherent, not episodic.
• Establish governance that clarifies who sponsors, approves, designs, facilitates, and maintains content, and how new requests are evaluated and prioritized.
• Lead the communications strategy for the program suite - setting clear expectations for participants and managers, and keeping stakeholders informed on what's coming, what's changing, and why it matters.

Facilitation of Content

• Facilitate key leadership experiences in person and virtually, serving as the primary facilitator while…