Patient Care Manager, Ambulatory Nursing

Patient Care Manager, Ambulatory Nursing

• Full-time
• Employee Referral Amount: 1500
• Employee Group: ES - Exempt-Holiday Premium
• Fixed Term Employment Duration:
  None
• Job Family: LP Nursing Management
• Department:
  Administration Nursing Ambulatory
• Benefits Eligible:
  Yes
• Employee Referral Available:
  Yes
• Scheduled Weekly
  
  Hours:
  
  40
• Work Shift:
  
  Day - 08 Hour

At Lucile Packard Children’s Hospital Stanford, we know world‑renowned care begins with world‑class caring. That's why we combine advanced technologies and breakthrough discoveries with family‑centered care. It's why we provide our caregivers with continuing education and state‑of‑the‑art facilities, like the newly remodeled Lucile Packard Children’s Hospital Stanford. And it's why we need caring, committed people on our team — like you.

Join us on our mission to heal humanity, one child and family at a time.

The Pediatric Multi‑Specialty Medical and Surgical Clinics at Stanford Medicine Children’s Health (SMCH) provide comprehensive, family‑centered care across a broad range of pediatric subspecialties. These ambulatory clinics support both medical and surgical services, including orthopedics, developmental behavior, infectious disease, and other specialty programs. Care is delivered by interprofessional teams focused on coordinated care, chronic disease management, and procedural support in an outpatient setting.

The Patient Care Manager will provide onsite leadership and operational support to frontline nursing teams across multiple clinic locations, partnering closely with providers, ambulatory leadership, and interdisciplinary teams to ensure safe, efficient, and high‑quality care delivery. This role supports day‑to‑day clinical operations, staff engagement, and practice standardization for nursing across specialty services.

The Nurse Manager (Patient Care Manager) is a Registered Nurse who provides unit leadership and works in partnership with nursing, the healthcare team, hospital/system leaders to develop a quality practice setting that supports professional nursing and quality patient care. The Nurse Manager is accountable for the effective delivery of competent, compassionate, and efficient patient care on a 24‑hour day, seven days a week.

Responsibilities include coordination of patient care; supervision of a professional team that includes multiple nursing and other staff as appropriate; administrative and budget management; troubleshooting of problem areas; organizational change management; ensuring compliance with accreditation and regulatory standards; quality assurance/quality improvement; safety and risk management requirements as well as actualization of hospital and unit policies, goals and objectives. Further, improving unit operations, enhancing communication and feedback, customizing education and staff roles, and accepting organizational accountability for services provided to recipients are critical outcomes expected of this role.

• Abide by Joint Commission Requirements including sensitivity to cultural diversity, patient care rights, safety, emergency management, teamwork, respect, ongoing education, and adherence to safety and quality programs.
• Perform duties in accordance with hospital policies and procedures, Service Standards and Code of Conduct.
• Clinical Practice:
  Ensure effective patient care by planning, organizing, directing nursing services; coordinate nursing activities with other disciplines; demonstrate clinical competency.
• Communication:
  Communicate clearly and effectively; collaborate with hospital departments and other services to enhance problem solving, decision making, performance improvement.
• Fiscal Accountability:
  Plan and forecast department budget; perform variance analysis; identify unit capital budget needs; implement staff scheduling and attendance controls.
• Human Resources:
  Direct personnel management; ensure new staff are interviewed, hired, trained, oriented; perform performance appraisals; approve promotions and disciplinary actions.
• Leadership:
  Assume 24‑hour responsibility; plan and direct departmental activities; provide leadership and direction for staff; serve as…