Security Supervisor

Implement and assist in developing effective site security, traffic management, and emergency management/preparedness programs. Manage the daily operations of a security function. The Security Supervisor is a non‑sworn, unarmed position. Security Supervisors wear a uniform and a duty belt with limited gear. Shift work (days, evenings, weekends, including holidays) and outdoor work are required.

• Supervise security staff; provide direction, train, evaluate and counsel.
• Ensure all security personnel are trained and carry out their duties in accordance with established expectations.
• Participate in the recruiting, hiring and training of security employees.
• Establish performance objectives and conduct performance evaluations.
• Provide regular, direct feedback and implement strategies that enhance efficiency and effectiveness of department operations.
• Ensure day‑to‑day operations run efficiently, including ancillary responsibilities such as the foothills recreation area and the bike abatement program; assign personnel as needed.
• Coordinate security for events, exhibits, and day‑to‑day operations.
• Assist, advise and guide departments regarding security regulations and procedures; recommend improvements.
• Plan, coordinate and evaluate special event security; develop and administer special events departmental budget.
• Track incident reporting, generate associated reports, and conduct risk & event‑based physical security surveys.
• Utilize electronic security systems and cameras; send alert messages to the community or subsets and activate a university lockdown.
• Initiate investigations and develop loss reduction procedures.
• Investigate incident reports, observation reports and daily security assignments; ensure proper procedures are followed by all officers on site.
• May oversee security equipment issuance and maintenance.
• Support and contribute to unit and department objectives; perform the duties of a security officer when needed.

Education & Experience: Associate’s degree and three years of relevant security experience, or a combination of education and experience. Bachelor’s degree preferred.

• Ability to coordinate daily activities including work scheduling, quality assurance, program validation, monitoring of security activities, and supervision of personnel.
• Strong oral and written communication skills; ability to interact with a diverse group of people using tact and discretion.
• Strong customer service orientation.
• Ability to handle multiple tasks and use sound judgment and independence in determining priorities.
• Willingness and ability to hold others accountable for meeting performance and conduct expectations.
• Attention to detail and accuracy.
• Demonstrated ability to remain calm and make sound decisions during critical incidents.
• Flexibility and calmness in managing a large work volume with minimal supervision under tight deadlines and pressure situations.
• Ability to keep sensitive information strictly confidential at all times.
• Knowledge and understanding of department policies, procedures and General Orders; willingness to embody and promote the university’s values and operating principles.
• Demonstrated skills in basic computer applications (Word, Excel, Google Sheets, Critical Arc) and ability to adapt to new technologies and processes; retrieve and analyze queried information from databases upon request.
• Ability to maintain physical condition appropriate to the responsibilities, including interactions with individuals under arrest, injured or in crisis.
• Ability to use a police radio effectively.
• Desire to learn, model and promote the Department’s Core Values.
• Prior supervisory experience preferred but not required.

• CPR/First Aid Certification.
• Valid California non‑commercial driver’s license.

• Frequently stand/walk, sit, perform desk‑based computer tasks, grasp lightly/fine manipulation, operate foot and/or hand controls.
• Frequently use a telephone/radio, write by hand.
• Rarely kneel/crawl, climb ladders or scaffolds, reach/work above shoulders, grasp forcefully, use a telephone, sort/file paperwork, scrub/sweep/mop, lift/carry/push/pull objects weighing