Locksmith Master

Residential & Dining Enterprises (R&DE), the largest auxiliary organization at Stanford University, supports the academic mission of the university by providing high‑quality services to students and other members of the university community. R&DE has an annual operating budget of $400M, operates 24/7/365, and oversees a $3B asset portfolio comprising over 7 million square feet—one‑third of the campus footprint. R&DE provides housing for 16,000 students and dependents, serves 8 million meals annually at 48 student dining venues and 32 culinary enterprises.

In addition, R&DE provides executive services, conference operations, and guest lodging. R&DE is a talented and diverse team of 1,200+ who comprise the following divisions:
Student Housing Operations & Stanford Conferences;
Stanford Dining and Hospitality & Auxiliaries;
Maintenance Operations and Capital Projects; and a team of R&DE strategic business partners—Finance & Administration, Information Technology, Human Resources, and Strategic Communications and Marketing.

"Students (Customers) First" is R&DE’s mantra and its strategic goals reflect its commitment to delivering service excellence to the campus community. R&DE’s belief is "students are never an interruption in our day; they are the reason we are here." R&DE’s dedication to promoting fair treatment, access to opportunities, and a positive work environment is reflected in its essential priorities and efforts for cultivating a culture of operational excellence as a foundational cornerstone.

R&DE is committed to creating and sustaining inclusive excellence where all staff feel a sense of belonging and are empowered to thrive.

Under general supervision, performs repairs, installations, maintenance on doors, manual/automated locks, locking systems and security devices; computerized access control systems; door operators, closers, exit devices, and all associated hardware. The Technician’s priorities are determined by the manager. Once work is assigned, the Technician, working under the direction of the Manager and Lead, determines work methods and procedures with the concurrence of the Manager.

Work is checked by the Shop Manager, Lead Technician, Housing Building Managers, and student customers (via satisfaction survey) for quality, cleanliness, and timeliness. The Building Access Technician is required to maintain a professional and respectful service approach to students, faculty, staff, and visitors to the University. The Building Access Technician performs assigned duties in such a way to contribute to internal/external customer satisfaction and confidence in the services provided.

• The Building Access and Security technician installs, maintains, repairs, and adjusts all types of doors, hardware, locks and their components for Housing buildings, rooms, and furniture;
• cuts and issues keys;
• implements, troubleshoots, repairs and maintains computerized access control systems;
• upgrades and maintains security systems;
• maintains and repairs automatic door openers, door closing units and control gates;
• services and maintains door tele‑entry systems;
• inspects completed work for conformance with R&DE MCP specification requirements and compliance with applicable building and safety codes and regulations;
• inspects related work performed by contractors;
• estimates time and materials for locksmith and building access projects;
• participates in the maintenance and operations of a locksmith, Building Access & Security shop

• 50% Electronic Access work
• 20% Locksmith work
• 25% Security door work
• 5% Preventive Maintenance inspections
• Install, troubleshoot, repair, and maintain doors, frames, commercial lock/security hardware including locks, keying systems, door hardware, automatic electric door operators, electronic access system, related building access, and security systems and hardware
• Complete all work following applicable codes and industry workmanship standards
• Produce and/or modify doors for locks
• Cut new keys; replace broken or lost keys
• Produce and/or modify key cores to coincide with keying data
• Perform inspections and preventative…