Outbound Product Manager, Agentic AI​/Digital Workers

Job Description

IFS is a billion‑dollar revenue company with 7,000+ employees on all continents. Our leading AI technology is the backbone of our award‑winning enterprise software solutions, enabling our customers to be their best when it really matters—at the Moment of Service™. Our commitment to internal AI adoption keeps us at the forefront of technological advances, unlocking creativity and productivity for colleagues and keeping our solutions cutting‑edge.

At IFS, we’re flexible, innovative, and focused not only on how we engage with customers but on how we can make a real change and have a worldwide impact. We help solve some of society’s greatest challenges, fostering a better future through agility, collaboration, and trust.

We celebrate diversity and understand our responsibility to reflect the diverse world we work in. We are committed to promoting an inclusive workforce that fully represents the many different cultures, backgrounds, and viewpoints of our customers, partners, and communities. As a truly international company serving people from around the globe, we realize that our success is tied to the respect we have for those different points of view.

By joining our team, you will have the opportunity to be part of a global, diverse environment, a winning team with a commitment to sustainability, and a company where we get things done so you can make a positive impact on the world.

We’re looking for innovative and original thinkers to work in an environment where you can make your moment so that we can help others make theirs. With the power of our AI‑driven solutions, we empower our team to change the status quo and make a real difference.

If you want to change the status quo, we’ll help you make your moment. Join Team Purple. Join IFS.

We are seeking two Outbound Product Managers (Agentic AI) who will play a key role in shaping how customers experience and adopt our Digital Workers. This is a hands‑on role for someone passionate about building the bridge between cutting‑edge LLM technology and real‑world enterprise use cases.

• Collaborate cross‑functionally with product, engineering, and go‑to‑market teams to design and deliver custom agents for enterprise customers.
• Drive the full lifecycle of agent creation—from discovery and design to testing, optimization, and deployment.
• Experiment and prototype new agentic workflows using LLMs, APIs, and contextual data frameworks.
• Contribute to product strategy by identifying patterns, reusable capabilities, and opportunities that inform the Loops roadmap.
• Act as a customer advocate, translating real‑world needs into scalable product features and solutions.
• Balance speed and rigor—move fast to prototype but maintain high standards of reliability, safety, and explainability.
• Technical Discovery & Scoping: assess prospects’ business and technical requirements, including existing tools, workflows, data architecture, and integration needs to ensure Loops can deliver against objectives.
• Process Analysis: conduct discovery sessions on current platform capabilities, identifying and quantifying pain points while demonstrating the measurable impact of Loops’ solutions.
• Custom Solution Development: build tailored agentic workflows for prospects, lead feedback sessions, and iterate based on customer requirements to achieve optimal results.
• Proof‑of‑Concept Leadership: design and execute POC pilots that validate technical feasibility and demonstrate value through real‑world implementations.
• Platform Evangelism: collaborate directly with prospects to showcase the power of the Loops Agentic platform, guiding them through evaluation and testing of integration use‑cases.

We are an AI company, so you should approach your work with a growth mindset and look for ways to leverage AI to make faster, smarter decisions.

• Strong understanding of LLMs, APIs, and agentic frameworks (Lang Chain, Llama Index, etc.).
• Hands‑on experience with prompt engineering, RAG pipelines, and integration of AI models into applications.
• Strong analytical and critical‑thinking skills; thrives in ambiguity and complex problem spaces.
• Ability to communicate clearly across technical and…