Staff Product Manager Plume - United States of America

Staff Product Manager

At Plume, we believe that technology isn't about moving faster, it's about making life's moments better. Which is why we've built the world's first, and only, open and hardware-independent service delivery platform for smart homes, small businesses, enterprises, and beyond. Our SaaS platform uses WiFi, advanced AI, and machine learning to create the future of connected spaces—and human experiences—at massive scale.

We now deliver services to over 60 million locations globally and have managed over 3 billion devices on our platform. We're expanding rapidly, pioneering a new category, and we achieved our Series F funding in just four years. Our customers include many of the world's largest Internet Service Providers (ISPs) who look to Plume to help them evolve their smart home offerings while gleaning insights from their own data.

With a bias for action and a love for being trailblazers, the team at Plume embodies a combination of relentless curiosity and imaginative innovation. We challenge ourselves to think in ways that other companies don't, work to do what should be done (rather than what can), and if we can't do it exceptionally well, we don't do it. It's how we've assembled a team of world-class builders, thinkers, and doers.

And it's how we're reinventing what's possible every day.

Role

Description:

As Staff Product Manager, API & Developer Ecosystem, you will own the vision, strategy, and success of Plume's API gateway platform and the developer ecosystem built on top of it. This includes defining and driving the roadmap for USP (TR-369) and TR-181 data model–based interfaces, API gateway architecture, and the tooling that enables ISP and third-party developers to build, test, and deploy integrations at scale across millions of connected homes.

You'll be equal parts WiFi domain expert, standards authority, platform product leader, and developer advocate—someone who can author and review data model schemas, shape git-based cookbook workflows for partner onboarding, and rally cross-functional teams to deliver world-class developer experiences.

You'll be the founding force behind Plume's external developer ecosystem, establishing the programs, documentation, and community that turn our API gateway into an open platform ISPs and their technology partners build on.

This is a high-visibility, high-impact role for a technical product leader who bridges deep WiFi, protocol, and data-model expertise with the ability to build thriving developer communities—someone equally comfortable analyzing 802.11 roaming behavior, debating USP message semantics in a BBF working group, and presenting a platform go-to-market strategy to executives.

Responsibilities:

• Drive forward the API Gateway & Data Model
  
  Roadmap:
  
  define and prioritize the product roadmap for Plume's API gateway, USP (TR-369) controller interfaces, and TR-181 data model extensions, aligning with company strategy and ISP partner needs.
• Build the Developer Ecosystem: establish and grow an external developer program from the ground up—including developer portals, documentation, sandbox environments, sample cookbooks, and community engagement—to drive third-party adoption of Plume's platform APIs.
• Drive Standards & Data Schema Design: represent Plume in Broadband Forum (BBF) and related standards bodies; author, review, and extend TR-181 data model objects and USP protocol specifications to meet product and partner requirements.
• Shape Git-Based Cookbook & Integration Workflows: define the product experience for git-managed configuration cookbooks, CI/CD pipelines, and version-controlled integration templates that partners and internal teams use to onboard, customize, and deploy API-driven services.
• Lead
  
  Cross-Functional Collaboration:
  
  partner with engineering, firmware, cloud platform, marketing, sales, and customer success teams to deliver cohesive API products and developer tools.
• Champion the Voice of the Customer & Partner: ensure ISP operator needs, developer pain points, and partner integration requirements are at the heart of every platform decision.
• Measure, Learn & Adapt: define API adoption metrics, developer engagement KPIs,…