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ServiceNow Developer

Job in Palo Alto, Santa Clara County, California, 94306, USA
Listing for: 7Th Sky Tech
Full Time position
Listed on 2026-09-23
Job specializations:
  • Software Development
    Javascript, Software Engineer, Computer Software / Middleware
Salary/Wage Range or Industry Benchmark: 120000 - 160000 USD Yearly USD 120000.00 160000.00 YEAR
Job Description & How to Apply Below

Job Summary

We are looking for an experienced

Job Summary

Service Now Developer – Full-Time Hybrid

Employment Type: Full-Time

Work Model: Hybrid

Experience: 3–7+ year

We are looking for an experienced Service Now Developer to join our team on a full-time hybrid basis. The ideal candidate will be responsible for designing, developing, configuring, testing, and maintaining Service Now applications and solutions that support business and IT service management processes.

The candidate should have strong hands‑on experience with the Service Now platform, JavaScript, integrations, workflows, and ITSM modules.

Key Responsibilities
  • Develop, configure, customize, and maintain Service Now applications and modules.
  • Work on ITSM modules, including Incident, Problem, Change, Request, Knowledge, and Service Catalog.
  • Develop and maintain Business Rules, Client Scripts, UI Policies, UI Actions, Script Includes, Notifications, and ACLs.
  • Create and manage workflows, Flow Designer flows, approvals, and automation.
  • Develop custom applications and scoped applications on the Service Now platform.
  • Integrate Service Now with third‑party applications using REST/SOAP APIs and Integration Hub.
  • Perform data imports, transformations, and integrations using Import Sets and Transform Maps.
  • Troubleshoot platform issues and provide technical support.
  • Participate in requirements gathering, technical design, development, testing, and deployment.
  • Follow Service Now development best practices, coding standards, and security guidelines.
  • Collaborate with business analysts, administrators, QA teams, and other developers.
  • Prepare technical documentation and support knowledge‑transfer activities.
Required Skills
  • 3–7+ years of hands‑on Service Now development experience.
  • Strong knowledge of the Service Now platform and ITSM processes.
  • Strong JavaScript programming skills.
  • Experience with:
    • Business Rules
    • Client Scripts
    • UI Policies
    • UI Actions
    • Script Includes
    • ACLs
    • Scheduled Jobs
    • Notifications
    • Catalog Items
    • Record Producers
    • Workflows / Flow Designer
  • Experience with REST and SOAP integrations.
  • Knowledge of Service Now data model, tables, forms, lists, and configurations.
  • Experience with update sets and Service Now deployment processes.
  • Strong debugging, analytical, and problem‑solving skills.
  • Good communication and collaboration skills.
Preferred Qualifications
  • Service Now Certified System Administrator (CSA).
  • Service Now Certified Application Developer (CAD).
  • Experience with Service Portal, Employee Center, CMDB, CSM, HRSD, or ITOM.
  • Experience with Integration Hub and REST APIs.
  • Knowledge of Agile/Scrum development methodologies.
  • Experience working with source control and CI/CD

Skills:

servicenow,business rules,soap,rest,testing,java script

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