Member Experience Representative

Join to apply for the Member Experience Representative role at Charter Fitness
.

Charter Fitness prides itself on being different from the typical expensive and intimidating gym center. We offer a comfortable workout environment, state‑of‑the‑art equipment, and total convenience – for less! The Member Experience Representative is the first and last point of contact when members enter and leave the facility. They greet members, check‑in, answer questions, keep the front desk organized, assist with maintenance, and help managers sell memberships.

• Free gym membership and employee discounts
• Motivating team atmosphere and support system
• Significant company growth and advancement opportunities

• Greet all members
• Assist with sale transactions
• Convey information to members and/or direct the situation to the appropriate person.
• Sign in members accurately
• Add and update information in specialized software programs
• Keep the front desk area organized and neat
• Assist with maintenance of facility
• Arrange equipment, weights or mats appropriately
• Maintenance and stock restrooms as necessary
• Maintain a high level of customer service when greeting members and answer questions knowledgeably
• Dress appropriately based on Charter Fitness standards

• Entry level

• Full‑time

• Other
• Restaurants

Referrals increase your chances of interviewing at Charter Fitness by 2x.

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