TEST SBTesting Assistant; part-time

TEST SBTesting Assistant (part-time) at Moraine Valley Community College

Under the administrative direction of the Director of Testing Services, the Testing Associate is responsible for all aspects of administering and monitoring exams and reporting exam results. The Testing Assistant is dedicated to the college concepts by developing programs and facilitating activities that promote student success and lifelong learning.

• Administer and/or assist with all exams offered in the Testing Center.
• Obtain certification to administer various exams, including Certiport, Accuplacer, and other exam programs that require proctor certification; assist with administration of specialized certification exams.
• Responsible for all aspects of exam administration including MV rules and guidelines governing eligibility for testing, handling of exam results, exam vendor processes, policies, and all technology‑related aspects of administering and monitoring exams.
• Develop a strong understanding of exam security, demonstrate best security practices consistently, and serve as a staff leader in ensuring adherence to best practices; monitor all exams being administered and act according to established Testing Center guidelines.
• Develop a strong understanding of FERPA and information security, demonstrate best information‑security practices, and serve as a staff leader in ensuring adherence to best practices.
• Greet students, faculty, community members and other visitors in a courteous and professional manner; determine each visitor’s needs and provide information, services and/or directions as appropriate.
• Assist MVCC faculty members with submission of course exams according to established Testing Center guidelines and procedures; log incoming exam submissions.
• Assist with troubleshooting and resolution of system issues related to all testing platforms; coordinate resolution with Information Technology or vendors.
• Make outgoing calls and answer incoming phone calls and emails to departmental accounts in a timely, courteous, and professional manner to answer questions and facilitate timely completion of placement testing.
• Assist with group testing events as directed by supervisors; events may occur on campus or at off‑campus locations as determined by the Director and/or Coordinator.
• Perform clerical duties including but not limited to accurate filing of exam‑related materials, storing and archiving documents, preparation of student handouts, and other clerical tasks as assigned by supervisors; adhere to and support safety best practices as outlined by the college and department guidelines.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Excellent personal, written, and oral communication skills.
• Frequent interaction with Moraine Valley and high‑school faculty, staff, administrators, students, and parents.
• Ability to work well with people across the campus and MVCC high‑school district.
• Excellent organizational skills with attention to detail.
• Previous experience working with high‑school students is a plus.
• Proficient use of computer technology and MS Office to access data, maintain records, generate reports, and communicate with others.
• Ability to obtain and maintain certification to administer various exams.
• Must have a track record demonstrating dedication to the college core values of diversity, equity, responsibility, fairness, integrity, and inclusion.

Entry level

Part‑time

• Administrative
• Higher Education