Customer Relations Representative - State Farm Agent Team Member
Listed on 2026-01-12
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Customer Service/HelpDesk
Bilingual, Customer Service Rep, Customer Success Mgr./ CSM
Benefits
- License reimbursement
- Bonus based on performance
- Competitive salary
- Flexible schedule
- Opportunity for advancement
- Paid time off
- Training & development
I opened my agency in 1979 after beginning my career in education. With a master’s degree in education and experience as a school teacher, I’ve always had a passion for helping people learn and grow—something that still drives me in this business today.
Family has always been at the heart of my journey, and I’m proud to say that all three of my children have followed in my footsteps to become State Farm agents themselves. Our agency is built on decades of experience, strong relationships, and a commitment to supporting the people and communities we serve.
If you’re looking for an opportunity to grow your career in a supportive, family‑oriented environment where experience and mentorship go hand in hand, this could be the perfect place for you.
Role DescriptionAs a Customer Relations Representative – State Farm Agent Team Member with Diane Trennert – State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer‑focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales‑minded candidates.
Responsibilities- Manage customer inquiries and resolve issues.
- Maintain customer records and update information as needed.
- Assist with customer retention strategies.
- Coordinate with other departments to ensure customer satisfaction.
- Communication and problem‑solving skills.
- Experience in customer service preferred.
- Ability to handle high‑stress situations calmly.
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