House Manager

The FPAC House Manager serves as the primary point of contact for patrons throughout an event, overseeing front-of-house operations to ensure a welcoming, safe, and enjoyable audience experience. Responsibilities include opening and closing the facility, training and supervising ushers, coordinating with artists, directors, production staff, and ushers to ensure timely performances and intermissions, and implementing emergency and evacuation procedures as needed.

Additional duties include assisting with ticket scanning and basic box office operations, supervising concessions, supporting merchandise sales, and assisting with special events, post-show receptions, and donor gatherings. All responsibilities are carried out in accordance with established procedures and other duties as assigned by the Performing Arts and Events Coordinator.

• Supervisory skills
• Working knowledge of Microsoft Office (Word and Excel, etc.), Outlook email and internet
• Excellent interpersonal and communication skills
• 2+ years of strong customer service skills
• Motivated, self-directed; strong administrative and communication skills.
• Ability to work in a fast-paced work environment
• Be able to move quickly, including stairs, and be able to lift at least 20 lbs.
• Previous house management experience a plus
• Must be available to work nights and weekend.