IT Assistant Manager

Job Description

Aramark Nexus is hiring an Assistant IT Manager for Caprock Workforce Community, located outside Pampa, Texas. This full-time, on-site technology role supports IT operations for a large residential workforce community serving residents, employees, visitors, and operational teams.

The Assistant IT Manager will help support the daily technology experience across Caprock, including end user support, network connectivity, Wi-Fi, IP television, POS systems, access control, door lock systems, desktops, laptops, SaaS applications, and general IT troubleshooting. This position is a strong fit for candidates with experience as an Assistant IT Manager, IT Supervisor, IT Support Manager, Desktop Support Lead, Network Support Specialist, Systems Support Specialist, Technology Support Manager, or Site IT Coordinator.

This is a hands-on IT leadership support role in a high-visibility hospitality and residential environment. The Assistant IT Manager will work closely with the IT Manager, internal technology teams, vendors, service providers, operations leaders, and frontline employees to help ensure technology services are reliable, responsive, and aligned with site needs.

The right candidate will bring strong technical skills, a customer-first mindset, clear communication, and the ability to support both technical and non-technical users. This role requires someone who can troubleshoot issues, follow through on service requests, escalate appropriately, support technology readiness, and help create a dependable IT support experience for residents and staff.

If you are an IT professional looking for an Assistant IT Manager opportunity with Aramark Nexus at Caprock near Pampa, Texas, this role offers the chance to grow in a unique workforce community environment with housing, meals, benefits, and career development opportunities.

COMPENSATION
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The salary range for this position is $54,000 to $80,000. This is Aramark’s good faith and reasonable estimate of the compensation for this position as of the time of posting.

Aramark Nexus supports hospitality, food service, facilities, residential operations, and workforce community services for people who live and work on site. Nexus teams help create clean, safe, welcoming, and well-run environments where residents can rest, recharge, connect, and feel supported throughout their stay.

Caprock is a workforce community located outside Pampa, Texas, designed to provide a comfortable, connected, and well-supported living experience. The community includes private, fully furnished rooms, Wi-Fi, climate control, on-site dining, housekeeping, laundry, transportation services, resident support, recreation areas, and security services.

As part of the Aramark Nexus team at Caprock, the Assistant IT Manager helps support the technology systems that keep the community operating. This includes technology used by residents, staff, operations teams, food service, retail, guest services, security, facilities, and other departments.

For candidates looking for an IT support, technology operations, or assistant IT management role with housing and meals included, Caprock offers a strong opportunity to grow with Aramark Nexus.

All positions at Caprock include the option to utilize on-site, fully furnished housing and all meals included. Eligible employees may also have access to Aramark’s comprehensive benefit programs, including medical, dental, vision, work/life resources, retirement savings plans such as 401(k), paid time off, parental leave, disability coverage, and additional benefits. Benefits vary by location and are subject to legal requirements, eligibility status, and where the employee lives and/or works.

As an Aramark employee at Caprock Workforce Community, you will have the option to utilize on-site accommodations as part of your employment. Caprock offers fully furnished housing designed to support employees working in this unique residential workforce community located outside Pampa, Texas.

In addition to available on-site housing, all meals are included for Aramark staff. This provides employees…