Administrative Assistant - NBHC Clinics FL, LA, TN

Job Title: Administrative Assistant

Location: Naval Hospital Pensacola (NHP), FL 32512 and Outlying Branch Health Clinics (Pensacola, FL; Millington, TN; Belle Chasse, LA; Milton, FL; Gulfport, MS; Meridian, MS; Panama City, FL)

Tentative

Start Date:

1 April 2026

Work Schedule: Monday-Friday, clinic hours vary by location (generally between 0700–1530/1600/1800);
No weekends, no holidays, no telework

No. of FTEs

Required:

23 FTE

FTE Distribution:

• NBHC Naval Support Activity (NSA) Mid-South, Millington, TN 38054 (4 FTE) (Clinic Hrs: 0700–1600)
• NBHC NATTC, Pensacola, FL 32508 (2 FTE) (Clinic Hrs: 0700–1530)
• NBHC NAS JRB, Belle Chasse / New Orleans, LA 70143 (5 FTE) (Clinic Hrs: 0700–1600)
• NBHC Corry Station, Pensacola, FL 32507 (2 FTE) (Clinic Hrs: 0700–1530)
• NBHC NAS Whiting Field, Milton, FL 32570 (2 FTE) (Clinic Hrs: 0700–1600)
• NBHC Gulfport, Gulfport, MS 39501 (4 FTE) (Clinic Hrs: 0700–1800)
• NBHC Meridian, Meridian, MS 39309 (2 FTE) (Clinic Hrs: 0700–1600)
• NBHC NAS Pensacola, Pensacola, FL 32508 (1 FTE) (Clinic Hrs: 0700–1530)
• NBHC Panama City, Panama City, FL 32407 (1 FTE) (Clinic Hrs: 0700–1600)

• Education:
  
  High school diploma or General Educational Development (GED), with demonstrated expertise through a combination of education and relevant experience.
• Experience:
  • A minimum of 12 months of experience in an administrative support role, preferably within a healthcare, clinical, or medical office environment.
  • Demonstrated advanced proficiency in Microsoft Word, Excel, and PowerPoint, including the ability to edit, develop, and reformat complex documents, graphics, tables, and spreadsheets.
  • Experience performing administrative support functions within a multi-provider or clinic-based setting.
  • License / Certification:
    Basic Life Support (BLS) certification (AHA or Red Cross, non–web-based)
  • Other Requirements: U.S. Citizenship required.

• Provide administrative support services in support of the Medical Home Port / Patient-Centered Medical Home (PCMH) model at Naval Hospital Pensacola and assigned branch health clinics.
• Perform clerical and administrative functions supporting daily clinic operations, including preparation, review, and maintenance of administrative documents and records.
• Collect, compile, edit, analyze, and present administrative and operational data as required by clinic leadership.
• Develop, edit, and maintain lengthy and complex reports, including those requiring the use of multiple software applications.
• Compose correspondence from draft to final version in both electronic and hard-copy formats, ensuring accuracy and completeness.
• General medical terminology, telephone etiquette, excellent communications and customer service skills.
• Utilize standard office equipment and automation systems, including computers, copiers, fax machines, and telephone systems, to provide comprehensive administrative support.
• Demonstrate effective teamwork, software proficiency, oral communication, and customer service skills when interacting with clinic staff, patients, and stakeholders.
• Apply general medical terminology appropriately and maintain professional telephone etiquette in support of clinic administrative functions.
• Coordinate administrative supply actions by researching products, preparing requests, and submitting documentation through Government-designated material management processes.
• Safeguard protected health information (PHI) and sensitive administrative data in accordance with HIPAA, DHA, and MTF policies.
• Comply with all MTF-specific administrative procedures, required training, and non-personal services boundaries applicable to the place of performance.