RC - Administrative Operations Coordinator

Overview

The Community Association Administrative Coordinator is responsible for supporting daily front office operations and administrative functions for the Community Association. This role provides consistent, professional service to boards of directors, homeowners, vendors, and guests while supporting Association Managers and the Accounting Department. The position serves as a primary point of contact for administrative coordination and assists with training initiatives and process improvements.

This position will be supporting the Community Association Office within Bay Point Community Association.

Other duties may be assigned.

• Oversee and coordinate the distribution of resident credentials and vendor passes
• Support front office staff to ensure prompt, professional service to owners and guests
• Maintain accurate records of onsite vendors, key issuance, and vendor logs
• Provide administrative support to Association Managers and the Accounting Department
• Maintain and update association websites and internal databases
• Draft and distribute communications to owners on behalf of Community Association Managers
• Receive and screen phone calls, resolving issues or routing appropriately
• Track and follow up on maintenance work orders in coordination with maintenance staff and/or vendors
• Ensure compliance with office procedures and recommend process improvements
• Serve as liaison between the board of directors, committees, association manager(s), and accounting department
• Create and distribute board and committee meeting minutes and related documentation
• Perform other duties as assigned

Pay starting at $18.00/hr

• High school diploma or equivalent required
• Minimum of two to three years of experience in office management, administrative support, or customer service
• Experience in a lead or supervisory administrative role preferred

• Working knowledge of Microsoft Office (Word, Excel) and Google Suite
• Experience using property management systems;
  App Folio experience preferred

• Ability to occasionally lift and/or move up to 15 pounds
• Required vision abilities include close vision, distance vision, and the ability to adjust focus
• Regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
• Occasionally required to stand, walk, stoop, kneel, crouch, or crawl

• Regular attendance is required in compliance with company standards
• Primarily day shift hours
• Must be available to work weekends, holidays, and flexible hours as business needs require
• Attendance at all board and committee meetings is required; some meetings may occur outside normal operating hours