Intake Specialist
Job in
Panama City Beach, Bay County, Florida, 32407, USA
Listed on 2026-02-27
Listing for:
The Virga Law Firm, P.A.
Full Time
position Listed on 2026-02-27
Job specializations:
-
Administrative/Clerical
Business Administration, Office Administrator/ Coordinator
Job Description & How to Apply Below
Overview
Intake Specialist
The Virga Law Firm - Panama City Beach, FL
Full-Time, In-Person Position
The Virga Law Firm is seeking an energetic, detail-oriented Intake Specialist with a "go-getter" attitude to join our dynamic team in Panama City Beach. As the first point of contact for our clients, both on the phone and in person, you'll play a crucial role in supporting families during challenging times while ensuring efficient practice operations.
We pride ourselves on fostering a positive, supportive work environment where team members can thrive professionally while maintaining work-life balance. Our firm specializes in family law, requiring both professional excellence and genuine empathy in all client interactions.
Responsibilities- Manage high-volume incoming calls with empathy and professionalism
- Warmly greet and assist clients arriving for appointments
- Conduct initial client screenings and secure potential leads
- Schedule consultations and maintain detailed attorney calendars
- Process new client intake forms and documentation with meticulous attention to detail
- Provide exceptional customer service to clients in sensitive situations
- Coordinate with attorneys and staff to ensure smooth client onboarding
- Perform accurate data entry and maintain detailed records
- Maintain accurate records in our case management system
- Take initiative in improving office processes and client experience
- Proven extensive experience in customer service and phone-based communication
- Strong data entry skills with demonstrated attention to detail
- Advanced computer proficiency, including calendar management software
- Exceptional multitasking abilities in a fast-paced environment
- Professional demeanor and outstanding interpersonal skills
- Demonstrated positive attitude and proactive approach to problem-solving
- Strong attention to detail and organizational capabilities
- Ability to handle confidential information with discretion
- Experience working under pressure while maintaining composure
- Track record of taking initiative and exceeding expectations
- Monday through Friday
- 8:30 AM to 5:00 PM
- In-person at our Panama City Beach office
- Competitive salary based on experience and qualifications
- Industry-leading PTO package
- Comprehensive benefits through Colonial Life, including:
- o Dental insurance
- o Vision coverage
- o Life insurance
- o Short-term disability
- Positive, supportive work environment
- Professional development opportunities
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