Recreation Assistant - Seasonal

Clerical And Customer Service Support

This position provides clerical and customer service support for parks and recreation programs and services.

• Collects fees, check passes, and punches cards at Pier, Pool, and Senior Center.
• Counts monies and makes daily deposit drops; completes receipt book.
• Monitors activities at all assigned location.
• Assists customers with questions and program information.
• Answers telephone, provides information, and takes messages.
• Maintains a clean and tidy work area.
• Prepares and sells concessions, assists with tracking inventory.
• Supervises youth and adult sports league games and tournaments.
• Assists in maintaining sports equipment inventory.
• Assists in the selection of teams.
• Supervises special events.
• Collects trash and cleans restrooms.
• Assists in maintaining sports fields.
• Turns lights on and off at sports facilities.
• Prepares buildings for rental events.
• Assists with summer camps, programs, activities, swim lessons, etc. Works in concessions.
• Performs other duties as assigned.

• Must be at least 14 years of age at the time of employment. No education or experience is necessary.
• Depending upon assignment, may be required to obtain a Florida Food Handler's license within first week of hiring.
• Depending upon assignment, current CPR, AED and/or First Aid certifications may be required at the time of employment.
• Any combination of education and experience which provides the required knowledge, skills and abilities to perform the job.

• Knowledge of customer service principles and practices.
• Knowledge of department policies and procedures.
• Knowledge of point-of-sale and cash handling principles.
• Knowledge of sports field preparation principles.
• Knowledge of concessions policies and procedures.
• Knowledge of computers and job-relates software programs.
• Skill in problem solving.
• Skill in interpersonal relations.
• Skill in oral and written communication, with various audiences.
• Ability to balance cashiering transactions, prepare cash deposits and process refunds.
• Ability to provide quality customer service.
• Ability to read, interpret and apply operating policies and procedures.
• Ability to work evenings, weekends and holidays, and/or flexible schedules.
• General Expectations (not a comprehensive list)

Supervisory controls, guidelines, complexity/scope of work, contacts, physical demands/work environment, and supervisory and management responsibility are also outlined.