Utilities Compliance Technician I​/II​/III

Overview

This position performs technical duties in support for the cross-connection prevention and Fats, Oils and Grease (FOG) programs. Positions in this class are flexibly staffed and filled at the appropriate level based on experience and certifications.

• Coordinates and provides technical support for the City’s cross-connection and FOG programs.
• Assists in customer relations, phone calls, site visits, and assists in public education programs.
• Works with customers to help resolve non-compliance issues, initiates, and implements enforcement actions, penalty, and permit/user fee assessments.
• Works with the Utilities Director on reclaimed and potable water systems and FOG program enforcement and reporting in accordance with the City sewer use ordinances and applicable federal/state regulations.
• Coordinates connections to the reclaimed water system; inspects new and existing reclaimed water applications for code compliance.
• Monitors and enforces backflow prevention compliance with the City’s cross connection control program for commercial and residential customers.
• Responsible for aiding in the development and establishment of the FOG Program through annual inspection schedules; interacting and educating consumers on operating and maintaining equipment.
• Locates, identifies, inspects and monitors new and existing FOG producing utilities customers establishments for compliance.
• Performs annual and follow-up inspections of commercial and industrial waste contributors to ensure adherence to applicable federal, state, and local sewer ordinances and regulations. Inspections target proper operation and maintenance of grease interceptors/traps and oil/water separators.
• Compiles evidence for illicit discharges and verifies maintenance for FOG program.
• Prepares and maintains documentation, records and computer databases; produces regulatory and inspection results reports for both the cross connection and FOG control programs.
• Updates customer contact information and schedules inspections.
• Prepares invoices for additional inspections due to non-compliance and work performed for outside agencies and aiding in the preparation of budget proposal estimates.
• Performs related duties.

Utilities Compliance Technician I:

• High School diploma or GED. Some post high school education in a technical field preferable.
• Previous experience to obtain familiarity of plumbing systems, materials, and components.
• Possession of or ability to readily obtain a valid driver’s license issued by the State of Florida for the type of vehicle or equipment operated.
• Possession of or the ability to obtain Backflow Tester Certification issued by the Florida Water & Pollution Control Operators Association within six (6) months.
• Possession of or the ability to obtain Reclaimed Water Field Site Inspector certification within twelve (12) months.
• Possession of or the ability to obtain Utilities Customer Relations Level I certification from Florida Water & Pollution Control Operators Association within twelve (12) months.

Utilities Compliance Technician II

• Two (2) years of progressively responsible experience in utilities compliance, utilities maintenance and inspections, including cross connection control inspections.
• Possession of or the ability to obtain Utilities Customer Relations Level II certification from Florida Water & Pollution Control Operators Association within six (6) months.
• Equivalent combinations of education, training, and experience may be considered.

Utilities Compliance Technician III

• Four (4) years of progressively responsible experience in utilities compliance, utilities maintenance and inspection, including cross connection control inspections.
• Possession of Utilities Customer Relations Level III certification from Florida Water & Pollution Control Operators Association within six (6) months.
• Completion of lead worker training.
• Equivalent combinations of education, training, and experience may be considered.

Utilities Compliance Technician I:

• Knowledge of plumbing systems, techniques, practices and materials.
• Knowledge of water distribution systems and hydraulics.
• Knowledge of…