Utilities Compliance Technician I​/II​/III

Utilities Compliance Technician

This position performs technical duties in support for the cross-connection prevention and Fats, Oil and Grease (FOG) programs. Positions in this class are flexibly staffed and filled at the appropriate level based on experience and certifications.

Utilities Compliance Technician I:
Under general supervision, this is the entry-level class in the Utilities Compliance Technician series. Incumbents generally have no to limited related work experience. Incumbents receive on-the-job training and some instruction or assistance in the performance of inspections and duties.

Utilities Compliance Technician II:
Under direction, this is the intermediate-level class in the Utilities Compliance Technician series and distinguished from the Utilities Compliance Technician I by the ability to perform the duties assigned with independence and initiative. Incumbents receive minimal instruction or assistance.

Utilities Compliance Technician III:
Under direction, this is the advanced-level position in the Utilities Compliance Technician series. Incumbents assigned to this class are expected to perform the full range of inspection work assigned to this class and to work with considerable independence and initiative. Incumbents receive very minimal or no instruction or assistance. Incumbents may be assigned to mentor, train, and often serve as a lead worker over less experienced staff as requested.

Coordinates and provides technical support for the City's cross-connection and FOG programs. Assists in customer relations, phone calls, site visits, and assists in public education programs. Works with customers to help resolve non-compliance issues, initiates, and implements enforcement actions, penalty, and permit/user fee assessments. Works with the Utilities Director on reclaimed and potable water systems and FOG program enforcement and reporting in accordance with the City sewer use ordinances and applicable federal/state regulations.

Coordinates connections to the reclaimed water system; inspects new and existing reclaimed water applications for code compliance. Monitors and enforces backflow prevention compliance with the City's cross connection control program for commercial and residential customers. Responsible for aiding in the development and establishment of the FOG Program through annual inspection schedules; interacting and educating consumers on operating and maintaining equipment.

Locates, identifies, inspects and monitors new and existing FOG producing utilities customers establishments for compliance. Performs annual and follow-up inspections of commercial and industrial waste contributors to ensure adherence to applicable federal, state, and local sewer ordinances and regulations. Inspections target proper operation and maintenance of grease interceptors/traps and oil/water separators. Compiles evidence for illicit discharges and verifies maintenance for FOG program.

Prepares and maintains documentation, records and computer databases; produces regulatory and inspection results reports for both the cross connection and FOG control programs. Updates customer contact information and schedules inspections. Prepares invoices for additional inspections due to non-compliance and work performed for outside agencies and aiding in the preparation of budget proposal estimates. Performs related duties.

Utilities Compliance Technician II:

In addition to major duties listed above

Coordinates assigned operational activities and services. Completes assigned special projects.

Utilities Compliance Technician III:

In addition to major duties listed above

Ensures that professional standards, policies, and procedures are followed. Assesses and resolves complex and controversial problems, issues and concerns. May assist in evaluating efficiency and effectiveness and make recommendations to improve the operations and delivery of service. May provide function supervision or train less experienced technicians. May draft and recommend code enforcement procedures.

MINIMUM QUALIFICATIONS Utilities Compliance Technician I:

• High School diploma or GED. Some post high school education in a technical field…