Luxury Sited Association Manager

Turn on your Island Charm...Latitude Margaritaville Water Sound is looking for a Community Association Manager to join our team!

The Latitude at Water Sound Community Association Manager oversees all Homeowner Association operations in collaboration with the Community General Manager and the Food & Beverage and Lifestyle Department managers. The Community Association Manager ensures the property is maintained and operated in accordance with company objectives, facilitates solutions to problems between the community and internal support staff, and manages the administrative functions of the Community.

This role effectively manages a team of administrative, front desk, lifestyle, maintenance, compliance, and fitness center personnel.

• Provide oversight and direction to the Community Appearance Coordinator in scheduling landscape/irrigation lot turnovers on a weekly basis and managing subsequent warranty/work orders.
• Work closely with the Maintenance Manager and Community Appearance Coordinator to ensure daily, weekly, and monthly property inspections are performed.
• Oversee the work order process, ensuring prompt completion of work and maintaining clear lines of communication with homeowners.
• Manage the violation and architectural review process.
• Ensure amenities are maintained to the highest standard and assist the Maintenance Manager in developing janitorial schedules.
• Manage vendor partners to ensure contract specifications are adhered to or exceeded and ensure vendor reports are received monthly.
• Schedule team meetings with Department Managers, the Community General Manager, and the Association Board of Directors to provide timely updates on community appearance successes and opportunities for improvement.

• Prepare draft annual budget and monitor budget variances throughout the fiscal year.
• Assist in preparing monthly deficit funding statements.
• Work closely with the General Ledger Manager and on‑site accounting support assistant to ensure accurate coding of invoices, prompt presentation of financial statements, and prompt payment of vendor invoices.
• Manage accounts receivable collections in line with the Board approved collection policy.
• Work with the Community CPA to answer audit queries, ensure timely delivery of annual financial statements and federal tax returns.
• Process the return of deposits held following homeowner architectural improvements.
• Ensure P‑Cards receipts and reconciliations are performed weekly.

• Prepare weekly and monthly management reports in a timely manner; complete and review community checklist with Regional Director monthly.
• Respond to resident communications promptly and ensure responses comply with Latitude Margaritaville brand requirements.
• Manage and maintain community databases; work orders, task lists, rental lists, homeowner information, pets, assets, architectural improvements, violations, communication logs, etc.
• Ensure compliance with statutory renewals; uniform business reports, pool permits, etc.
• Prepare meeting notices and draft meeting minutes in compliance with state statutes.
• Manage contract renewals and RFP process.
• Facilitate First Call.
• Prepare weekly Tiki Talk.

• Perform annual performance evaluations for direct reports and ensure supervisors complete their team evaluations.
• Conduct monthly safety meetings with the team.
• Attend mandatory First Service Residential compliance courses and utilize other First Service Residential University courses.
• Perform coaching & counselling sessions, maintain records, and create performance improvement plans when necessary.
• Prepare job descriptions in line with company standards and community brand; create job opening requisitions in HR management portal, shortlist/interview candidates, and make recommendations for hire.
• Review payroll reports at the end of each pay period, manage requests for time off and process payroll adjustments.
• Ensure company handbook policies are adhered to and all new hire associates receive brand immersion training.
• Perform other tasks as assigned by Regional Director or Community General Manager.

• Bachelor’s Degree in…