Branch Manager II

Tyndall Federal Credit Union is an established Credit Union based in Panama City, Florida with branches across the Florida Panhandle and South Alabama. We offer our employees a family-orientated work environment with numerous exciting benefits and career growth.

Tyndall Federal Credit Union is committed to making a meaningful difference in the lives of our members. We take pride in the great care we offer our members and employees alike!

• Our Credit Union serves more than 114,000 members.
• We believe in helping our members reach their financial goals and making dreams come true along the way!
• We believe having a diverse workforce yields greater innovation, inclusion, and creativity.
• Tyndall Federal Credit Union knows the importance of philanthropy in our communities. That’s why in addition to giving back through community service grants and sponsorship, we encourage our employees to volunteer in their community – and get paid while they’re doing it!

• Poviding 12 weeks of 100% paid bonding time to all Full Time Eligible employees.
• We offer an excellent 401(k) plan with generous employer matching
• All employees receive paid 16 community volunteer hours.
• Full Time (up to 40 hours per week) positions also offer paid bank holidays, paid time off, excellent health/vision/dental benefits and more!

Tyndall Federal Credit Union is based in Panama City, Florida. This position will be located at our Panama City Beach Branch!

Tyndall Federal Credit Union offers an exceptional employee experience that includes comprehensive benefits, a culture of appreciation, flexibility, a family-oriented atmosphere, and rewarding work.

• Directs the operations of a medium sized credit union facility usually 5 to10 employees, ensuring the branch meets organizational, financial, operational, service, and growth plans. Has limited lending authority.

• Oversees the day-to-day operation of the branch within the credit unions' policies/procedures; puts into place, monitors, and manages actions which will result in the credit union achieving its strategic objective; train, coaches, mentors and takes corrective actions where required.
• Creates budget and operating expenses on an annual basis. Meets or exceeds annual budgeted operating and growth plan for the branch. Maintains and improves the financial stability of the branch.
• Directs, develops, trains, motivates, hires and disciplines branch personnel; administers performance evaluations and recommends appropriate personnel actions; inspires, mentors and monitors staff to achieve the sales and service levels of the credit union.
• Assists with the business development in the community fostering relationships that contribute to the overall growth of the branch and Credit Union as a whole. Support the Member Care Center during periods of high call volume or staffing needs by assisting with incoming member phone calls, ensuring consistent service quality across all channels.
• Maintains communications with main office; prepares and submits standard reports; attends scheduled management meetings.
• Represents the branch as appropriate in its relationships with members, the community, sponsor organization(s), suppliers, other financial institutions, and similar groups.
• Ensure compliance with all regulatory programs including but not limited to the Bank Secrecy Act, Office of Foreign Asset Control Program and Customer Identification Program. Assists other department personnel and performs other duties as assigned. Remote employees must adhere to their agreed-upon work schedule from a secure location, participating in virtual meetings, video conferences/other communications, and maintaining regular, responsive communication during working hours.

This Job Description is not a complete statement of all duties and responsibilities comprising the position.

• Three years to five years of similar or related experience.

• (1) A bachelor's degree, or (2)…