Assistant Chief - Emergency Services

This position involves highly responsible and complex administrative, managerial, and technical work. The incumbent provides leadership, direction, and oversight of assigned activities and operations within designated specialty areas, which may include fire/rescue operations, training, communications, quality improvement/quality assurance, or other functions within Emergency Services. The position ensures effective service delivery, personnel readiness, fiscal accountability, regulatory compliance, and interagency coordination to protect life, property, and community safety.

Work is performed under the general direction of the Chief and Deputy Chief of Emergency Services, with considerable latitude for independent judgment and decision‑making.

• Plans, organizes, and directs departmental operations, personnel, and specialized programs across all divisions within the Department of Emergency Services.
• Develops, implements, and enforces policies, procedures, and performance standards to ensure efficient, effective, and safe service delivery.
• Oversees recruitment, hiring, onboarding, training, evaluation, and professional development of department personnel; provides mentorship, counseling, and corrective action as necessary.
• Coordinates operational service delivery, including training programs, quality improvement, compliance with licensing and certification requirements, treatment protocols, and infection control programs, in collaboration with the Medical Director as appropriate.
• Directs and manages the department’s fire prevention, public education, and inspection programs to ensure compliance with applicable fire codes, ordinances, and life safety standards; oversees plan reviews, fire investigations, and community risk reduction initiatives.
• Manages communications operations, including 911 intake and dispatching, 800 MHz radio systems, and E‑911 infrastructure, ensuring proper maintenance, compliance, and operational reliability.
• Directs professional development, field training, and evaluation programs to maintain personnel readiness and certification standards.
• Investigates and resolves complaints, concerns, or questions related to personnel, departmental policies, or procedures.
• Reviews operations, equipment, and procedures to identify and implement improvements in efficiency, effectiveness, and safety; ensures accreditation, ISO, and industry standards are maintained.
• Responds to fire/rescue, technical rescue, hazardous materials, and all‑hazards incidents as Incident Commander, Safety Officer, Division/Group Supervisor, firefighter, and/or paramedic, depending on qualifications and incident needs.
• Performs rotational on‑call Duty Officer assignments to provide support for fire, rescue, and other emergency and non‑emergency incidents, as required.
• Coordinates interdepartmental and interagency collaboration with hospitals, EMS agencies, health departments, law enforcement, state and local officials, and community partners.
• Prepares, administers, and monitors operating and capital budgets; oversees payroll validation, scheduling, procurement, and fiscal accountability.
• Ensures compliance with federal, state, and county regulations, including training, certification, controlled substance management, and communications system requirements.
• Attends professional meetings, conferences, and committees; delivers presentations and represents the department in public forums and interagency working groups.
• Provides technical guidance to support emergency planning, logistics, operations, and public safety initiatives across county departments.
• Performs other related duties as assigned to support departmental and county objectives.

• Bachelor's degree in business administration, risk management, public administration, emergency services, fire science, or a closely related field is highly desired (Master's degree in related discipline is preferred); AND
• Seven (7) years of documented Fire and/or Rescue (EMS) management experience, including a minimum of four (4) years at the company officer level or equivalent; AND
• Five (5) years of full‑time EMS operational experience within a fire‑based EMS…