Branch Manager

Description

Job Title: Branch Manager

Location: Nashville Crane Works Branch Office

Reports to: General Manager - Crane Works

FLSA Status: Full-time, Exempt

Schedule: 7:00am-5:00pm

Crane Works/Rental Works is a leading provider of crane, lifting, and specialized equipment solutions serving the construction, industrial, infrastructure, energy, and commercial markets. Through a commitment to safety, reliability, and exceptional customer service, we offer comprehensive crane rental, equipment rental, transportation, maintenance, and project support services across the Southeast and beyond.

Our team is built on a foundation of integrity, operational excellence, and continuous improvement. We take pride in developing talented employees, investing in modern equipment, and delivering solutions that help our customers complete projects safely, efficiently, and on schedule. At Crane Works and Rental Works, employees have the opportunity to contribute to a growing organization where teamwork, innovation, and professional development are valued every day.

The Crane Works Branch Manager will be responsible for all personnel matters of the branch including but not limited to hiring, supervising, evaluating staff performance, and identifying training needs. This individual will monitor assets, adhere to, and interpret Company policies and procedures, and create and propose procedures to the Crane Works General Manager. The Branch Manager will evaluate methods to improve workflow, exercising discretion and independent judgment.

All Crane Works Branch Managers will be engaged in workflow supervision and methods, evaluation of branch operations procedures, and analysis to ensure appropriate overall operation. The Branch Manager will lead by example motivating their team to produce and perform at the highest level and will continuously strive to improve the operations and profitability of the branch. The Branch Manager will demonstrate and reinforce the core values of the company:
Safety, Service, Excellence
.

• Promptly respond to accidents/incidents and properly conduct preliminary fact-finding investigations. Report all accidents/incidents promptly to Crane Works Safety Director
• Assign primary duties and daily tasks to subordinates actively managing work progress and staff
• Assists in the completion of staff duties (i.e., scheduling, administration and inventory, etc.)
• Fully understand the Visual Dispatch program utilizing all the program’s functions and capabilities to conduct daily business
• Work with Service Manager to troubleshoot service repair issues.
• Perform daily yard and office inspections and ensure facilities are clean and organized
• Conduct daily huddle with dispatch to ensure all daily activities are completed and plans are prepared for the following business day’s tasks
• Organize and oversee weekly yard/equipment inspections and address any deficiencies
• Foster teamwork between Crane Works and Rental Works
• Attend and participate in weekly Crane Works Safety meetings
• Conduct branch meetings covering important problematic areas and identify areas to be improved
• Schedule workers according to business demands and economic climates
• Establish guidelines, performance expectations, and goals for branch CW employees
• Provide feedback and periodically evaluate employee performance, conduct annual reviews
• Provide advice and counseling and/or instruction to staff members. Consult with Human Resources and CW GM prior to executing disciplinary measures
• Train, evaluate, and follow-up with employees
• Implement & enforce all CW/RW policies and procedures
• Cooperate and work harmoniously with all departments including all levels of Management.
• Complete administrative functions (i.e., time approvals, contracts, cash drawers, track staff members’ attendance, etc.)
• Maintain current and accurate records and ensure safe and compliant work practices
• Understanding of Profit & Loss for branch

• Have a complete understanding of pricing, proposal procedures, and execute accordingly
• Consult and make recommendations to prospects and clients of…