Vice President of Operations & Asset

Location: Panama City Beach, FL
Company: By the Sea Resorts

By the Sea Resorts is hiring a Vice President of Operations & Asset Performance to drive disciplined execution across a Panama City Beach hospitality portfolio. This is an execution seat—measured by outcomes in asset condition, margin expansion, labor discipline, maintenance performance, and operational control
.

For this role, we are searching for the right person to institutionalize systems, enforce standards, tighten labor models, protect capital, and deliver measurable performance improvements
—property by property.

• Produce a property-by-property capital plan within 90 days
  , including:

  • Lifecycle prioritization and sequencing

  • Budget estimates by project/category

  • Annual funding schedule aligned to ownership return expectations

  • Deferred maintenance visibility and risk scoring

• Implement a repeatable annual Cap Ex planning process and governance cadence.

• Implement a standardized, portfolio-wide preventative maintenance program with:

  • Defined PM standards, frequencies, and documentation requirements

  • Compliance tracking and audit rhythm

  • Measurable reduction in reactive maintenance and guest-impact incidents

• Set and manage clear KPIs for engineering performance, including:

  • Work order response time and closure rate

  • Productivity and labor utilization

  • Inventory controls and purchasing discipline

  • Deferred maintenance tracking and remediation plans

• Professionalize property engineering leadership and expectations.

• Build data-driven housekeeping labor models tied to:

  • Occupancy, room type, and service expectations

  • Cost per occupied room (CPOR) targets

  • Quality and guest satisfaction thresholds

• Reduce labor inefficiency while protecting guest experience.

• Identify and execute operational efficiencies that create measurable portfolio-wide GOP improvement
  , including:

  • Labor productivity (front office, housekeeping, engineering, F&B)

  • Purchasing and vendor cost controls

  • Scheduling discipline, overtime reduction, and staffing optimization

  • Strong forecasting, variance management, and property-level controls

• Audit, renegotiate, and govern major service contracts:

  • Ensure pricing competitiveness and scope clarity

  • Track SLA compliance and service quality

  • Implement contract calendar, renewals discipline, and portfolio leverage

• Reduce “contract creep” and prevent unmanaged spend.

• Lead structured monthly GM performance reviews focused on:

  • Labor ratios and productivity

  • Asset condition and PM compliance

  • Departmental execution and standards

  • Action plans with deadlines and follow-through

• Set expectations clearly; resolve underperformance decisively.

• Transition the organization from reactive management to disciplined operating control:

  • Operating cadence, scorecards, KPI dashboards

  • SOP adoption, audits, and compliance routines

  • Meeting rhythms that drive actions, not reporting theater

• Build consistency across properties and eliminate “special rules” by hotel.

• Partner with ownership to protect asset value during renovation/repositioning by supporting:

  • Scope control and change-order discipline

  • Budget tracking and contractor accountability

  • Timeline adherence and milestone reporting

  • Operational transition planning (phasing, guest impact mitigation, ramp-up)

• Implement F&B discipline to improve profitability and consistency:

  • Food cost controls, waste reduction, recipe/spec…