Senior Director of Town Operations

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A TOWN WHERE EVERY DETAIL, FROM VISION TO EXECUTION, MAKES LUXURY SEEM SIMPLE.

Alys Beach is a master-planned 158-acre beach community in active development that includes luxurious private dining, recreation and retail amenities and experiences, vacation rentals and several signature annual events. With our purpose driven by excellence in accountability, commitment, integrity, passion, respect and unity, our employees are the foundation behind the beauty and design of Alys Beach.

Alys Beach offers an industry leading compensation plan, medical/dental/vision benefit plans beginning on day one; including life insurance and other ancillary benefits, profit sharing and employee perks.

The Senior Director of Town Operations provides strategic and operational leadership for the maintenance, functionality, safety, appearance, and overall stewardship of the Alys Beach community. This position oversees Town Operations, including Facilities & Maintenance, Security, and Construction Compliance, and ensures these functions operate effectively and support the overall goals and standards of Alys Beach.

The Senior Director is responsible for the operational readiness and long-term preservation of Alys Beach facilities, grounds, infrastructure, equipment, security operations, and community standards. This position leads multiple operational functions and partners closely with leadership and cross-functional departments to support the needs of residents, homeowners, guests, businesses, and the broader community.

The Senior Director develops and executes operational and maintenance plans, manages departmental financial performance, oversees preventative maintenance and capital planning, supports community safety and security, ensures construction compliance, and drives continuous improvement, operational efficiency, sustainability, and preservation of the character and standards of Alys Beach.

• Provide strategic leadership and direction for Town Operations, including Facilities & Maintenance, Security, and Construction Compliance.
• Lead, manage, coach, and develop department leaders and team members, establishing clear expectations, accountability, and performance standards.
• Oversee community-wide site, landscape, facility, property, infrastructure, and equipment maintenance.
• Develop and oversee comprehensive preventative maintenance and long-term operational plans for community assets.
• Oversee Security operations, ensuring appropriate standards, procedures, staffing, and resources are in place to support the safety and security of the community.
• Oversee Construction Compliance operations and ensure construction activity throughout the community complies with established Alys Beach standards, guidelines, requirements, and applicable regulations.
• Partner with Construction, Property Management, the Alys Beach Neighborhood Association, and other stakeholders on construction compliance and community matters.
• Direct the Alys Beach Property Inspection Program, Property Management, and Safety programs.
• Develop and present the department’s annual operating plan, including staffing, operational priorities, capital expenditures, and budgets.
• Oversee and present monthly department P&L statements and provide leadership with analysis of financial performance, trends, and opportunities.
• Identify, evaluate, prioritize, and develop business cases for capital expenditures and major maintenance projects.
• Partner with leadership and other departments to plan and execute capital projects while minimizing disruption to community operations.
• Establish and maintain effective relationships with contractors, vendors, and service providers; solicit competitive bids and negotiate contracts in the best interest of Alys Beach.
• Ensure vendors and contractors meet established expectations for quality, safety, service, timeliness, compliance, and cost.
• Oversee work orders and ensure operational requests are appropriately prioritized, communicated, and completed in a timely manner.
• Maintain a thorough understanding of the community’s critical systems and infrastructure, including fire systems, well water, irrigation, temporary power, and other essential utilities.
• Oversee the maintenance and operational readiness of the golf cart fleet, trash program, and other community equipment and services.
• Read and interpret blueprints, schematic drawings, technical reports, and specifications as necessary.
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