Highway Safety Specialist; Wt: Mv Compliance Examiner

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Date:
Sep 17, 2026

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Requisition No:878731

Agency:
Highway Safety and Motor Vehicle

Working Title:

HIGHWAY SAFETY SPECIALIST (WT: MV COMPLIANCE EXAMINER) -

DIVISION OF MOTORIST SERVICES
BUREAU OF DEALER SERVICES

To be considered for this position, applicant responses to qualifying questions must be clearly stated within the employment history. Software systems, actual work experience, and years of employment must be clearly defined, or the application may not be considered for the position.

The Organization
The Florida Department of Highway Safety and Motor Vehicles (FLHSMV) provides highway safety and security through excellence in service, education, and enforcement. With a workforce of approximately 4,500 employees throughout the state, the Department is leading the way to A Safer Florida through the efficient and professional execution of its core mission: the issuance of driver licenses, vehicle tags and titles, and operation of the Florida Highway Patrol.

To learn more about FLHSMV and why it’s a great place to work, visit our website at:
flhsmv.gov/careers.

If you're seeking employment with a meaningful mission, opportunities for skill growth and career advancement, competitive medical and life insurance, retirement benefits, ample vacation and sick leave, paid holidays, and educational assistance, consider building your career at FLHSMV!

This is a highly responsible position within the Bureau of Dealer Services. This position investigates consumer complaints filed against mobile home, recreational vehicle and motor vehicle dealers/dealerships and is responsible for preparing administrative cases. Additionally, this position conducts record inspections of franchised and independent motor vehicle, mobile home, and recreational dealers. Compliance Examiners assist existing and prospective dealers with the licensing process and inspect all initial dealer locations within an assigned territory.

The incumbent enforces laws related to titles, registrations, and liens with Florida licensed dealers and verifies vehicle identification numbers.

• Skill in using Microsoft Word and Excel.
• Skill in providing excellent customer service including working with varying customers in stressful situations while effectively and efficiently completing transactions in a tactful and courteous manner.
• Skill collecting and reviewing data.
• Skill in performing investigative work.
• Ability to understand, interpret, and apply rules, regulations, policies, and procedures.
• Skill in preparing accurate and complete written reports.
• Skill evaluating applications for licensure or permitting.
• Skill preparing correspondence.
• Knowledge of the Florida Real-Time Vehicle Information System (FRVIS).
• Ability to follow money handling procedures; calculate totals, handle cash, make correct change.
• Skill in recording information and maintaining tracking logs.
• Ability to operate a motor vehicle.
• Knowledge of automotive parts and repairs.

Preference will be given to candidates with the following:

• Professional work experience composing, drafting, or preparing written correspondence
• One or more years of professional customer service experience including handing customer complaints inquiries and/or problem resolution
• Professional work experience investigating and/or researching and compiling information
• Microsoft Office (Word/Excel)
• Florida Real Time Vehicle Information System (FRVIS)
• Automotive industry including parts/repair
• Analyzing information for accuracy and/or…