Manufacturing Engineer

Location:

Papillion, NE

$45.00 USD Hourly - $60.00 USD Hourly

Our client is currently seeking a Technical Support Engineer

This is not a traditional IT support role. The position is dedicated to hands‑on restoration, inspection, and failure analysis of damaged data center hardware.

This role supports a global hardware quality team whose mission is to reduce and prevent hardware damage across large-scale data centers. Your work will directly contribute to:

• First‑level investigations and root cause analysis
• Identifying recurring trends and documenting issues
• Submitting bugs and collaborating with partner teams

• Reviewing and documenting damaged hardware conditions
• Performing basic failure analysis and component restoration
• Managing and triaging tickets from global data center teams
• Supporting continuous improvement through data review and bug submission

• Manage and triage quality issue ticket queues
• Ensure tickets are complete; gather missing data when needed
• Conduct first‑level root cause analysis on hardware failures
• Provide recommendations for simple investigations
• Review fleet data to detect recurring failures
• Create and document bugs for partner teams
• Present performance data clearly to stakeholders
• Edit, improve, or author technical documentation (repair guides, deployment guides, etc.)

• Bachelor's degree in Mechanical, Electrical, Industrial, or Materials Engineering (or equivalent experience)
• 3+ years in hardware quality, product/test engineering, or hardware issue resolution
• Basic data analysis skills (Excel, data entry acceptable)
• Hands‑on comfort with hardware components
• Strong interpersonal skills with ability to influence

SQL, Python, JMP experience

• Data center technicians
• Aerospace (mechanical/electrical testing & failure analysis)
• Automotive (quality, diagnostics, hardware/mechanical troubleshooting)
• IT hardware technicians with repair experience
• Electronics hardware repair specialists
• Lab / R&D environments

• Server/storage/networking hardware repair experience
• Familiarity with spreadsheets or databases
• Exposure to hardware development labs or data center environments

This job and many more are available through The Judge Group. Please apply with us today!