Veza Identity Security Engineer

The Service Now Identity Security Engineer supports the implementation, configuration, and ongoing delivery of identity security solutions on the Service Now platform, including Veza and related identity governance and authorization visibility capabilities. This role contributes to client-facing identity security engagements by configuring platform features, supporting integrations, and assisting with solution deployment and optimization.

The Identity Security Engineer works closely with senior engineers, consultants, and client stakeholders to deliver identity governance, access certification, and authorization visibility solutions for enterprise clients. This role focuses on hands-on execution, technical problem solving, and continuous learning while supporting broader cybersecurity and identity security programs.

Primary Responsibilities :

• C on figuration of identity security solutions within Service Now platform
• Support user provisioning and access certification processes
• Develop and maintain integrations between Service Now Modules and third - party tools
• Enhance automation and orchestration workflows using Service Now Flow Designer and Security Orchestration Automation and Response (SOAR)
• Develop scripts, custom applications and workflow automation within Service Now to extend IRM and Sec Ops capabilities.
• Assist in conducting client stakeholder workshops, p articipate in requirements gathering and documentation
• Develop governance processes for human and non-human identities
• Troubleshoot and resolve issues related to Service Now functionalities and integrations
• Assist in creating and conducting product demos to stakeholders for the purpose of client discovery and or product training efforts
• Establish trusted client relationships and advise clients on their business needs
• Configure authorization visibility dashboards and access analytics reporting
• Configure integration of identity security insights with cybersecurity programs such as exposure management, vulnerability management, or security operations
• Develop direct system testing and validation procedures and documentation
• Develop test plans to address specifications and requirements
• Conduc t testing and support deployment of identity security solutions
• Assist Templar Shield clients with developing, implementing, and strengthening identity security programs
• Participate in the installation, implementation, configuration, and support of Service Now system components.
• Comply with established Software Development Lifecycle (SDLC) and or Agile method for design and development of various solutions on the identity security platform to ensure all efforts are coordinated and controlled.
• Assist in soliciting and managing to completion feedback from requestors on quality, timeliness, and effectiveness of Service Now implementations against business and functional requirements.
• Stay up to date with the latest cybersecurity threats, vulnerabilities, and updates to the Service Now platform as well as identity security modules
• Research and evaluate available identity security platforms to meet customer requirements.
• Support internal sales and client account teams in identifying new business opportunities.
• Support in the creation of proposals, effort, and cost estimates and submit responses to Request for Proposals (RFP's).
• Assist in sales pursuits and proposals and assist growing Templar Shield practice areas.
• Work closely with dispersed resources throughout multiple cities and countries.
• Participate in development of training curriculum and course content.
• Travelasneeded based on the project and business development requirements.

• 1–3 years of experience in IAM, cybersecurity, or IT.
• Minimum of 1 year of e xperience in Service Now (preferably CSA) and/or Veza
• Exposure to Active Directory, LDAP, or cloud directory services
• Basic understanding of access control models (RBAC, ABAC) and identity lifecycle concepts (provisioning, deprovisioning, access certification)
• Basic understanding of identity lifecycle concepts
• Strong c ollaboration skills when working with technical teams and client stakeholders
• Excellent verbal/written communication, problem solving, analytical, and…