Case Manager III - Domestic Violence and Sexual Assault

Case Manager III - Domestic Violence and Sexual Assault

Job Category: Non Therapeutic

Requisition Number: CASEM
003496

• Posted :
  September 2, 2026
• Part-Time
• On-site

Showing 1 location

Papillion, NE, USA

At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and innovation, as it encourages our employees to bring various experiences and uniqueness to the workplace.

Trauma Informed Care is an approach to engaging people with histories of trauma that recognizes the presence of trauma symptoms and acknowledges the role that trauma has played in their lives. Trauma Informed Care also acknowledges the effects ofworking with trauma survivors on our workforce and seeks to build collaborative and supportive working environments and relationships.

If you believe in our mission of creating healthy families and communities, and like a fast pace, collaborative, and team-oriented environment, then Heartland Family Service is the agency for you.

The Heartland Domestic Violence and Sexual Assault program provides several different services to survivors of domestic and sexual assault to meet them where they are at in their recovery journey. The program’s services include emergency shelter, advocacy, therapy, and other support services.

This is a housing first program and utilizes the progressive engagement model in providing services. The Case Manager will work to screen and serve eligible clients residing at the Safe Haven shelter. This position will also work in close collaboration with other HFS programs, the Metro Area Continuum of Care for the Homeless, and other community programs, and resources, to ensure that employees and survivors have the necessary support and best chance at success.

Compensation: between $19.74 and 23.54 per hour (wage is determined by total years of relevant experience)

Work Schedule: 25 hours per week (Friday through Sunday, 2:00 p.m. to 10:00 p.m.) - 24/7 residential shelter

• Bachelor’s degree in social work or human service field, and two years’ direct care experience in Human Services preferred; or equivalent
• Valid Driver’s License and acceptable driving record
• Proficient in speaking, reading, and writing English and Spanish

• * Responds to hotline calls, assesses safety, provides safety planning and emotional support, maintaining strict confidentiality.
• * Conducts interviews and assessments to accept, deny, and make appropriate and accurate referrals to hotline callers requesting emergency shelter.
• * Accurately and thoroughly complete all required paperwork and data entry per agency policies and funding guidelines and within prescribed timelines.
• * Complete all required monthly, quarterly, and annual reports for quality improvement and grant purposes.
• * Assists the clients in identification of strengths, needs and goals. Develops an individualized case plan in cooperation with the client. Monitor and evaluate program participant progress.
• * Provides problem solving and crisis intervention services to empower clients to reach self-sufficiency.
• * Demonstrates knowledge of resources that are available to survivors of domestic and sexual assault and interested in engaging in training opportunities in order to increase knowledge to meet client needs.
• * Demonstrates ability to help clients effectively by referring to and utilizing agency and community resources to obtain self-sufficiency.
• * Develops personal and program related skills through participation in internal and external training opportunities including printed material and audio and/or…