Technical Team Lead, Services Technology

About the Role

We are seeking a highly experienced Tech Lead with strong Dev Ops and operational support skills to join our team. This role is ideal for a Salesforce professional with hands‑on development experience, strong problem‑solving abilities, and a passion for maintaining robust, high‑performing systems. You will be responsible for reviewing code, managing CI/CD pipelines, supporting production operations, and keeping our Salesforce environment secure and up to date.

You will also own the vision and strategy for maintaining and continuously improving system health and performance.

• Develop Apex (classes and triggers), Lightning Components, and Visualforce to extend Salesforce to support business requirements.
• Assist with each release cycle to implement and deploy new or updated applications and code.
• Conduct thorough code reviews to ensure adherence to established coding standards.
• Own and maintain CI/CD pipelines; manage deployments and automation workflows.
• Define, lead, and drive the roadmap for system health, security, ensuring long‑term performance, scalability, hygiene, and reliability.
• Handle operational requests and respond to queries from cross‑functional teams.
• Troubleshoot and resolve production issues escalated from Level1 support.
• Proactively monitor and improve system health and performance.
• Identify and address security vulnerabilities, technical debt, and areas for improvement.
• Track Salesforce platform releases and assess their impact on our organization.

• Minimum 8years in the industry, with at least 5years of hands‑on experience working with Salesforce, middleware, and cloud‑based software implementations.
• Salesforce certifications such as Salesforce Admin, PD1, and PD2 preferred.
• Proven experience integrating Salesforce with external systems and middleware solutions.

• Strong hands‑on expertise in APEX, SOQL, SOSL, and Lightning Web Components (LWC).
• Working knowledge of LWC lifecycle, events, wire methods, and public properties.
• Proficient in Lightning Aura Components, Apex Classes, Triggers, Batch Apex, and Test Classes.
• Understanding of enterprise design patterns and security models in Salesforce.
• Experience with Sales Cloud and Service Cloud (Service Cloud preferred).
• Working knowledge of Salesforce Dev Ops tools such as Gearset, Flosum, or Copado.
• Knowledge of technology best practices, implementation standards, and change management.

• Excellent verbal and written communication skills.
• Strong organizational and multitasking capabilities.
• Ability to prioritize and manage multiple projects effectively.
• Proven ability to build strong working relationships with team members and stakeholders.

Base salary ranging from $85,000 to $105,000 for a full‑time work schedule. Compensation will vary based on job‑related skills and experience, geographic location, and market data.