Learning and Development Manager

Learning & Development Manager

Locations:
Arizona (AZ) or Tennessee (TN), USA Salary Range: $110,000 – $120,000 Annual Bonus Opportunity:
Up to 10% of Base Salary

Position Summary:

We are seeking an innovative and hands-on Learning & Development (L&D) Manager to lead the design, development, delivery, and continuous improvement of our organization's learning ecosystem. This role is responsible for creating scalable, engaging, and business-driven learning solutions that support leadership development, safety, compliance, operations, and professional growth across the organization.

The L&D Manager will partner closely with subject matter experts (SMEs), business leaders, HR, Safety, Operations, and Compliance teams to develop high-impact training programs that drive employee performance, operational excellence, and regulatory compliance.

This position blends instructional design, facilitation, LMS administration, learning technology, AI-enabled content creation, and strategic program management to ensure employees have access to modern, effective learning experiences.

Key Responsibilities & Duties:

• Design, develop, and facilitate leadership development programs for frontline supervisors, emerging leaders, managers, and senior leaders.
• Partner with executives and department leaders to identify leadership competency gaps and translate them into meaningful learning solutions.
• Build blended learning experiences including instructor-led workshops, virtual learning, coaching, e-learning, cohort programs, and self-paced development.
• Support succession planning by creating leadership pathways that prepare employees for future growth opportunities.
• Measure leadership program effectiveness through assessments, learner feedback, behavior change, and business outcomes.

• Partner on the development and ongoing management of company-wide safety, compliance, operational, and regulatory training programs.
• Partner with Safety, Operations, Compliance, HR, Legal, and other subject matter experts (SMEs) to identify training needs and develop engaging learning content.
• Ensure required compliance training remains current with federal, state, provincial, and company regulations.
• Develop standardized onboarding and operational training programs that improve consistency across locations.
• Support continuous improvement initiatives by identifying operational knowledge gaps and translating them into effective learning solutions.
• Monitor required certifications, recurring compliance training, and completion requirements through the LMS.

• Partner with SMEs across the organization to design, develop, and maintain high-quality learning content that supports business objectives.
• Apply adult learning principles and instructional design methodologies (ADDIE, SAM, etc.) to create engaging instructor-led, virtual, and digital learning experiences.
• Develop facilitator guides, learner workbooks, job aids, microlearning modules, videos, assessments, and reference materials.
• Ensure all learning materials reflect company branding, policies, and operational standards.
• Continuously evaluate and refresh existing training content to ensure accuracy, effectiveness, and relevance.

• Serve as the primary administrator for the Learning Management System (LMS).
• Manage course creation, learning paths, enrollments, certifications, reporting, permissions, and system maintenance.
• Organize and maintain LMS architecture including course catalogs, tagging, learning plans, and certifications.
• Monitor completion rates, compliance deadlines, learner engagement, and overall system performance.
• Troubleshoot LMS issues and partner with vendors on enhancements, upgrades, and integrations.
• Generate reports and dashboards that provide actionable learning insights to business leaders.

• Utilize AI tools (ChatGPT, Synthesia, and AI-enabled authoring platforms) to accelerate instructional design, content creation, assessments, scenario development, and multimedia production.
• Develop repeatable AI workflows that…