Director of Banquets

Sanctuary Camelback Mountain is an award-winning luxury boutique resort set against the iconic Camelback Mountain in Paradise Valley, Arizona. Our intimate hideaway features beautifully appointed casitas, a world-class spa, elements restaurant, jade bar, and exceptional resort amenities, all designed to deliver an effortlessly elegant guest experience.

At Sanctuary, our people are at the heart of everything we do. Guided by our North Star Vision and Spirit of Service, we believe everyone has a place with us and is valued and understood. The soul of Sanctuary sets the stage for authentic connections and intentional experiences beyond imagination, instilling a sense of spiritual belonging for our guests and one another.

We bring our North Star to life by leading with service, respect, teamwork, integrity, trust, ownership, and a spirit of fun. We are committed to developing our team members, encouraging collaboration, and creating an inspiring hospitality environment where every interaction reflects the genuine care, personalized service, and meaningful connections that define the Sanctuary experience.

The Director of Banquets contributes to Sanctuary Camelback Mountain's success by providing strategic and hands-on leadership for the overall banquet operation, ensuring exceptional service, seamless event execution, and strong financial performance. This role oversees all banquet service activities, including weddings, corporate meetings, social events, galas, VIP functions, and other catered experiences, ensuring each event is executed in accordance with established luxury service standards, Banquet Event Orders, contractual commitments, and guest expectations.

The Director of Banquets partners closely with Culinary, Catering & Conference Services, Sales, Food & Beverage, Engineering, Security, Finance, and other departments to ensure effective communication and flawless event execution.

Guided by Sanctuary's North Star Vision and Spirit of Service, this leader fosters authentic connections, develops and inspires high-performing teams, and creates intentional experiences beyond imagination where guests, clients, and team members feel valued, understood, and cared for.

Note:

the following duties and responsibilities are not all-inclusive

• Direct and oversee all aspects of Banquet operations, ensuring exceptional service and flawless execution for weddings, meetings, conferences, social events, VIP functions, and other catered events.
• Provide hands-on leadership throughout the event lifecycle, ensuring operational readiness, luxury service standards, and an exceptional guest experience.
• Review BEOs, event resumes, floor plans, guarantees, menus, timelines, billing instructions, and special requests to ensure complete operational readiness.
• Lead and participate in BEO, pre-convention, event planning, pre-shift, and daily operational meetings to ensure clear communication and execution.
• Partner with Catering, Conference Services, Culinary, Engineering, Security, Housekeeping, Audio Visual, and other departments to ensure seamless event execution.
• Ensure banquet and event spaces are properly set and maintained according to BEOs, approved diagrams, safety requirements, and established presentation standards.
• Monitor event timing, food and beverage service, room transitions, staffing, and overall event flow to ensure a seamless guest experience.
• Serve as a primary operational contact for meeting planners, event hosts, wedding couples, VIP guests, and other clients, addressing needs and resolving concerns promptly.
• Recruit, train, schedule, coach, develop, and evaluate Banquet managers, captains, servers, bartenders, house persons, and other associates.
• Conduct effective pre-shift…