Maintenance​/Housekeeping Associate

Overview

The Maintenance and Housekeeping Associate drives sales and delivers a positive customer and associate experience by maintaining a clean, safe, and inviting store environment. This hourly position focuses on daily cleaning activities, maintenance tasks, and supply replenishment to support store operations and customer service.

• Demonstrate ownership and initiative in achieving personal goals, store objectives, and daily priorities.
• Maintain cleanliness throughout all store areas by dusting, vacuuming, sweeping, cleaning mirrors, and collecting trash, hangers, and sensor tags.
• Thoroughly clean restrooms and associate breakroom, sanitizing all surfaces and appliances and restocking essential items.
• Replenish supplies at registers, including bags, boxes, tissue paper, and remove unnecessary items.
• Organize and replenish cleaning and maintenance supplies to promote efficiency and ease of access for the store team.
• Support store safety by identifying hazards such as spills, icy sidewalks, and broken glass, and resolving them promptly.
• Replace interior and exterior lights to maintain a well‑lit store environment.
• Leverage training tools and resources, and embrace feedback to build knowledge of operational processes and strengthen performance.
• Stay informed of products, promotions, policies, and store events to enhance execution.
• Contribute to a positive store culture by building connections with teammates, sharing knowledge, and celebrating achievements.
• Enhance in‑store customer experience by acknowledging and assisting customers, supporting the store during peak traffic and coverage periods, and completing other assigned tasks.
• Follow asset protection procedures, safety guidelines, and security protocols to support store shortage control and minimize risk.

• Dedication to customer service and a drive to achieve store objectives.
• Ability to use data and guidance to support timely and effective decisions.
• Ability to take ownership of assigned tasks and contribute to store success.
• Excellence in communication with coworkers and customers.
• Comfortable with technology, including smartphones, tablet computers, and Windows–based operating systems.
• Availability to work a flexible schedule based on business needs, including nights, weekends, and holidays.
• Must regularly move around all store areas, be accessible to customers, bend, reach, stretch, lift, carry, and move at least 40 lbs.

Must regularly move around all store areas, be accessible to customers, and lift, carry, and move at least 40 lbs. The position requires bending, reaching, and stretching to access product and supplies.

We are an Equal Opportunity Employer. Belk is an equal‑opportunity employer committed to providing a workplace free from harassment or discrimination. All employment decisions are to be made without regard to race, color, age, sex, gender identity, sexual orientation, hair style, hair texture, religion, marital status, pregnancy, national origin/ancestry, citizenship, physical/mental disability, genetic information, military/veteran status, or any other basis prohibited by law.