Outage Manager

Job Category
:
Final Control Lifecycle Services

Requisition Number
: OUTAG
001677

• Posted :
  August 13, 2026
• Full-Time
• On-site

Showing 1 location

Benicia, CA 94510, USA

As an Outage Manager
, you will serve as the primary point of coordination between Caltrol customers, Account Managers, and our Instrumentation & Valve Services (I&VS) team to ensure the successful execution of valve and regulator repair services, replacement valves, and automation solutions.

In this role, you'll manage projects from initial customer engagement through final invoicing, helping customers navigate both planned outages and day-to-day service requirements. You'll play a critical role in defining project scope, preparing quotations, coordinating field and shop resources, resolving unforeseen findings, obtaining customer approvals, and ensuring projects are completed safely, efficiently, and profitably.

You are highly organized, customer-focused, and comfortable managing multiple projects simultaneously. You communicate clearly, build trust quickly, and take ownership of results. You enjoy working cross-functionally and excel at keeping customers, sales teams, and operations aligned to achieve successful outcomes.

The hiring range for this position is $80,000-$100,000 annually plus bi-annual Profit-Sharing opportunities
. This represents the range Caltrol reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including internal equity, geographic location, skills, qualifications, experience, and the specific requirements of the role.

Caltrol is more than a leader in the sales and distribution of industrial process automation products. We bring over 90 years of industry experience delivering high-quality solutions focused on control, reliability, safety, and optimization. We also offer consulting, engineering, service, and support for projects of all sizes and complexities. Our customers span a wide range of industries across Arizona, California, Hawaii, and Nevada.

As a member of the Emerson Impact Partner Network, we combine strong local expertise with Emerson's global reach and scale. We take pride not only in the quality of our work but also in our people, especially our employee-owners!

• Manage outage and service projects from quote through completion, ensuring customer satisfaction and profitable execution.
• Prepare and review quotes, coordinate resources, communicate with customers, and support job closeout activities.
• Partner with customers, Account Managers, service teams, and manufacturers to deliver successful project outcomes.
• Resolve customer issues, scope changes, and technical discoveries throughout the project lifecycle.
• Support business planning through outage tracking, workload forecasting, and resource coordination.
• Participate in scheduling, manpower planning, and workload review meetings.
• Evaluate repair-versus-replacement solutions to deliver the best value for customers.
• Contribute to sales growth, operational excellence, and continuous process improvement.
• Maintain a strong understanding of Caltrol's business operations, financial goals, and service offerings.

High school diploma or equivalent required.

3+ years of experience in control valves, valve repair, industrial services, or technical sales.

Strong customer service, relationship-building, and communication skills.

Knowledge of valve repair services and industrial maintenance operations.

Excellent organizational, time management, and problem-solving abilities.

Ability to manage multiple priorities and meet demanding customer deadlines.

High attention to detail and commitment to accuracy.

Proficiency in Microsoft Excel, PowerPoint, and Word.

Ability to work independently while collaborating effectively across teams.

Willingness to work overtime as business needs require.

Ownership mindset with a focus on accountability, results, and continuous improvement.

• Background in process control, industrial sales, applications engineering, or valve services.
• Associate's or Bachelor's degree in…