Executive Vice President, Product

Thrive is a leading global provider of Next Gen managed services, delivering cybersecurity‑first, cloud, infrastructure, AI‑driven automation, and digital experience solutions to mid‑market and enterprise clients. With nearly 30 acquisitions completed and a rapidly scaling global platform, Thrive is building a standardized, AI‑enabled services architecture designed for operational leverage, margin expansion, and durable value creation.

The EVP of Product is a key member of the executive leadership team, responsible for defining and leading Thrive’s end‑to‑end product and platform strategy across Cybersecurity, Cloud, Digital Experience, Infrastructure, and AI‑powered services. This leader will own the complete product lifecycle—from vision and strategy to roadmap, delivery, commercialization, and in‑life optimization—across our managed services and technology offerings.

• Define Thrive’s 3‑year product vision aligned to revenue growth and EBITDA expansion targets.
• Rationalize acquired service offerings into standardized, tiered, scalable packages.
• Lead lifecycle management: build, enhance, sunset.
• Continuously scan market, customer, and competitive trends to inform strategy, identify new opportunities, and proactively manage product innovation.

• Define and execute Thrive’s AI‑first services strategy tightly integrated into the product roadmap.
• Identify opportunities to embed AI and automation into existing and new offerings to improve outcomes and drive accretive revenue, margin expansion, or cost‑to‑serve improvement.
• Productize automation and AI into revenue‑generating offerings.
• Define and lead AI governance, internal enablement, and client‑facing packaging for AI and automation.
• Partner with Service Now and key vendors to embed AI at the platform level.

• Partner with Finance and Operations to define a clear margin improvement agenda across the product and services portfolio, with specific gross‑margin targets.
• Improve gross margin through vendor rationalization, tool consolidation, and thoughtful build/buy/partner decisions that simplify the stack and increase buying power.
• Embed automation into workflows and service delivery to reduce manual effort, improve quality and consistency, and expand labor efficiency without compromising customer outcomes.
• Design offerings that are operationally scalable, standardized, and have repeatable implementation patterns so growth translates into expanded margins.

• Establish a standard product integration playbook for acquisitions.
• Rapidly assess acquired products and services for strategic fit, overlap, technical health, customer impact, and financial performance, and translate findings into clear recommendations.
• Lead Day 0–180 product harmonization roadmap, defining which offerings to keep, enhance, sunset or migrate and the sequence and timeline.
• Eliminate duplicative tools and service fragmentation.
• Ensure integration decisions balance growth and churn risk and strengthen the overall platform and portfolio.

• Deeply understand customer segments, personas, and journeys across core industries, ensuring voice‑of‑the customer and frontline feedback feed into product decisions.
• Partner with CRO and Marketing to:
  • Simplify messaging.
  • Align packaging and pricing.
  • Enable sales with clear value propositions.
  • Support verticalized offerings (Financial Services, Healthcare, PE portfolio companies, etc.).
  • Support strategic customer engagements, renewals, and large pursuits by articulating our product roadmap, differentiation, and value proposition.

• Implement and enforce a structured product roadmap, governance framework, and operating model.
• Establish a prioritization framework that balances customer value, revenue impact, strategic fit, and operational feasibility, focusing on ROI and a value‑creation plan.
• Build product KPI dashboard including revenue by product line, gross margin, attach rates, adoption, and AI penetration.

• Build, coach, and retain a…