Marketplace Analyst, Group

Position:
Marketplace Analyst, SMCP Group

Location: SMCP North America Headquarters, 44 Wall Street / 20th Floor, New York, NY 10005

The Digital Partners & Marketplace Analyst supports the operational & analytical execution of the company’s third-party marketplace, e-concession, and wholesale businesses. This role is highly systems- and data-driven, with primary responsibility for product catalog integrity, pricing and promotion setup, order management, and performance reporting across external partner platforms. The ideal candidate is technically strong, detail-oriented, and interested in developing within operations, business, and strategy rather than creative or merchandising functions.

Internal:

Job responsibilities include but are not limited to the following:

• Support transition of Marketplace partners to Mirakl/Storm. Post-onboarding, own escalation of product-data flow issues with Crossmods, Paris IT, and external partners.
• Manage & validate all product data in PIM/PLM/Grand Shooting/Storeland; ensure consistent information flow across all Digital sites.
• Monitor data flows between internal systems and partner sites, identifying and escalating errors affecting product activation and site readiness
• Coordinate with IT, global brand teams, API connector, and external partners to troubleshoot catalog and systems issues with a strong sense of urgency

• Compile product copy & information into partner templates adhering to strict turn-in deadlines.
• Coordinate image assets from photoshoot reception and retouching through e-partner deliveries; flag missing/late/non-compliant assets to Paris teams.
• Maintain weekly asset tracker to confirm submit-ready status and track live dates by style.
• Track product activation and lead times by partner vs LY & targets; drive follow-ups on delays.
• Conduct regular site audits to maximize exposure and align with competitors; suggest assortment inclusions.
• Manage communication with Buyers in pre-season process for comprehensive list of Merchandised Sets and Product Fit Statements for integration on sites. Partner with DTC teams to ensure alignment across Digital channels.
• Wholesale:
  Support Partners Manager on acquiring additional imagery/assets for external partners to place orders.

• Coordinate submission of all price updates to Partner contacts in preferred formats for all promotional & markdown events.
• Own the internal price keying for Marketplace partners.
• Develop deep Storeland/Mirakl pricing-flow expertise to independently troubleshoot keying/pricing errors with Paris IT.
• Audit sites to ensure promotional/MD events and Partner Loyalty events go live as expected. Escalate any issues to external partners.
• Partner with Retail Operations team to resolve any POS pricing issues in Partner B&M locations
• Execute and validate all pricing updates, markdowns, and promotional submissions for partners using the Partners Pricing Tool
• Perform large-scale data reconciliation to ensure price accuracy across internal systems and partner sites. Develop deep Storeland/Mirakl
• expertise to aid in these reviews.
• Monitor launch execution for promotions and loyalty events, investigating and resolving discrepancies.
• Partner with Retail Operations team to resolve any POS pricing issues in Partner B&M locations

• Prepare weekly reports on sales, site activation, and category demand reporting. Review insights with Partners Manager on a weekly basis to inform actions.
• Conduct weekly OOS-rate reviews by partner; flag inventory risks/needs and partner with Buying/Planning to activate key styles ahead of brand moments.
• Monitor performance for products included in key site marketing initiatives / exposures using key metrics (i.e. ROAS, CTR, traffic)
• Support Partners Manager with invoice reconciliation between Mirakl/Tableau
• Support ad-hoc business analyses, including return rate review, SKU productivity, stock positioning, bestsellers TY/LY
• Develop strong understanding of key business KPIs to ensure continuity of…