Customer Excellence Analyst

• Serve as the strategic lead for customer bids
• Manage key customer-facing operations across retail markets
• Support product costing processes
• Track bid outcomes for continuous improvement
• Collaborate closely with Sales, Finance, Supply Chain, and Marketing

Requirements

• Strong analytical and problem-solving skills
• Effective communication and cross-functional collaboration
• High attention to detail and ability to manage multiple deadlines
• Proficiency in Excel and data-driven reporting
• Customer-centric mindset with a focus on service excellence
• Ability to work autonomously and drive processes to completion

Core Competencies

Demonstrates strong analytical and problem-solving capabilities while effectively managing customer-facing operations and collaborating across functions. Proficient in Excel for data-driven reporting and committed to service excellence in customer interactions.

Highest-signal resume keywords

• Analytical Skills
• Problem-Solving Skills
• Cross-Functional Collaboration
• Excel Proficiency
• Customer-Centric Mindset

ATS Optimization Keywords

Soft Skills

• Effective Communication
• Attention to Detail
• Ability to Manage Multiple Deadlines
• Autonomous Work

Industry Keywords

• Customer Bids
• Product Costing
• Retail Markets
• Sales
• Finance
• Supply Chain
• Marketing

Tools & Technologies

• Data-Driven Reporting