Customer Services Officer
Job in
Paramus, Bergen County, New Jersey, 07653, USA
Listed on 2026-06-17
Listing for:
FrieslandCampina
Part Time
position Listed on 2026-06-17
Job specializations:
-
Customer Service/HelpDesk
Customer Service Rep, Customer Success Mgr./ CSM, Bilingual
Job Description & How to Apply Below
Customer Services Officer Paramus (US) Supply Chain & Logistics 16-31
Friesland Campina Consumer Dairy USA, known for its diverse and exciting range of Internationally Acclaimed Cheese Brands, has an opening for a Customer Service Officer (CSO). The CSO plays a pivotal role in executing our Customer‑centric service approach by delivering a "Worry‑Free" experience to our customers. Responsible for entry of sales orders, coordinating/scheduling shipments and delivery, accurate invoicing, and ensuring the customer receives timely and accurate communication.
This is a part‑time 20 hours per week and temporary role from August 3, 2026 to end of April 2027 or potentially longer.
What you will do:- Manage and maintain strong relationships with internal and external stakeholders
- Enter sales orders, create delivery orders, arrange freight to customers and process invoices
- Retrieve orders and submit invoices using third‑party EDI providers
- Solve warehouse and trucking issues when necessary
- Assist warehouse manager with inventory queries
- Act as a liaison with the Sales and Marketing Teams
- Report to Customer Service Team Lead
- Strong organizational skills
- Self‑sufficient, independent and a team player
- Motivated and open to learning new things
- Must be able to multi‑task and adapt to different working environments
- Knowledge of MS Office (Excel, Word, PowerPoint) and SAP
- 5+ years of experience in a similar role
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