Customer Service Manager

Job Overview

Public Storage is the self‑storage industry leader and we are Hiring Now! Earn $18.00 Per Hour. Flexible and full‑time schedules are available between the hours of 9:30 am and 6 pm (weekends until 5 pm).

• Assess customer storage needs and make suggestions, including selling packing and moving supplies.
• Perform daily storage unit inspections to confirm inventory and availability, ensuring spaces are ready to rent.
• Audit cash drawers and make bank deposits as part of daily operations.
• Help keep customers current with payments and make reminder and collection calls when required.
• Walk in and around facilities, spending up to 50% of time in outdoor environments, including climbing stairs and opening large doors.

• Successful candidates come from a variety of customer‑service centered sales environments, including retail, restaurant, fast food, or other service‑based companies.
• Employees must have a valid driver’s license and use their own vehicle to travel between work locations or for other job‑related tasks. Mileage reimbursement is available.

• Medical, dental, vision, 401k with match, paid time off, sick time, and flex spending.
• Company‑paid life and accidental death insurance.
• Mileage reimbursement is provided when traveling between properties or for other work‑related tasks.
• Performance‑based bonuses are available to property managers.

Public Storage was recognized as a Great Place to Work by the Great Place to Work Institute. Employees have voted the company for Best Career Growth, as a Top 5% workplace for work culture, and as a Top 10% leader for diversity and inclusion.