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Client Experience Lead: Front Desk & Intake
Job in
Paramus, Bergen County, New Jersey, 07653, USA
Listed on 2026-08-03
Listing for:
Socket.dev
Full Time
position Listed on 2026-08-03
Job specializations:
-
Entertainment & Gaming
Customer Service Rep
Job Description & How to Apply Below
Socket.dev is assisting a Paramus, New Jersey law firm client in filling a Director of First Impressions role. The position is full-time, in-person, and focused on delivering a warm, professional client experience from the moment a call or visit begins.
You'll manage about 60 calls daily, coordinate attorney schedules, maintain case management records, and support front-desk operations in a fast-paced environment. The ideal candidate has strong communication, reliability, and discretion.
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