Lead Certified Medical Assistant - Neurology - Health And Wellness Center

Overview

Lead Certified Medical Assistant - Neurology - Health and Wellness Center

HMH PHYSICIAN SERVICES, INC. Paramus, New Jersey

Requisition #

• Shift: Day
• Status:
  Full Time with Benefits

The Lead Certified Medical Assistant (Lead CMA) is responsible for coordinating the clinical flow, the interaction of all certified medical assistant staff, and daily functions. Ensures all MAs provide quality medical treatment. Promotes a positive work environment to align with departmental and organizational goals.

• Performs all duties of the Medical Assistant (see job description).
• Schedules all medical assistant and clerical staff to optimize patient/customer service and workflow, collaborating with the clerical coordinator to ensure full office/clinical functioning.
• Coordinates with/assists the clerical coordinator with daily front-end functions such as scheduling, registration, verification of benefits, and authorizations for testing and procedures.
• Makes recommendations to correct Quality Assurance problems and ensures employees provide quality clinical care to patients.
• Assists with training of medical assistant staff on related services and ensures MAs can perform specialized testing required for quality patient care (e.g., A1C testing, blood glucose monitor downloading, and other point-of-care testing).
• Supports staff proficiency and competency assessment in performing these tests; informs management if additional education is needed and provides feedback to nurse coordinator/manager on staff proficiency.
• Orients MA staff in the use of current and future monitoring equipment and equipment upgrades.
• Ensures equipment is in working order, maintained properly, and logbooks are up to date, including calibration of equipment used for daily functioning of each clinic. Places work orders to correct issues and trains staff on this process.
• Delegates tasks as necessary to share responsibilities and knowledge; ensures departmental policies and procedures are followed.
• Coordinates unit statistical data collection, reviews results, and makes recommendations for improvement based on analysis.
• Consults with the nurse coordinator/manager in response to patient and physician complaints, and follows through to resolution.
• Participates in the budget process in collaboration with the nurse coordinator/manager; monitors expenditures to ensure compliance with the approved budget.
• Delegates responsibilities to MA staff to develop their potential and follows up on performance.
• Identifies the needs of the patient population served and delivers care that is specific to those needs (e.g., age, culture, language, hearing and/or visually impaired). Communicates with patients, family members, and/or primary caregivers at their level.
• Adheres to the Medical Center’s Organizational Competencies.

Education,

Knowledge, Skills and Abilities Required:

• High School diploma, GED, or equivalent programs.
• Graduate of an accredited medical assistant program.
• Proficient with computer systems; excellent communication skills; ability to function in a fast-paced environment.
• 5 years of experience in a clinical environment.

Education,

Knowledge, Skills and Abilities Preferred:

• Bachelor's or Associate's degree from an accredited college.

Licenses and Certifications

Required:

• Certified Medical Assistant or National Certified Medical Assistant or other listed CMA/RCMA credentials.
• AHA Basic Life Support for Health Care Providers (BLS or HCP Certification).

Minimum rate of $24.09 Hourly. HMH is committed to pay equity and transparency. The posted rate is a reasonable good faith estimate of the minimum base pay at the time of posting and does not reflect the full value of the total rewards package.

The organization offers a comprehensive benefits package including health, dental, vision, paid leave, tuition reimbursement, and retirement benefits. Some positions may be eligible for incentives, bonuses, or shift differentials.

HMH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, creed, religion, sex, sexual orientation, gender identity or expression, pregnancy, genetic information, disability, marital status, or status as a protected veteran.

Our network:
Hackensack Meridian Health – Health system information and related notices may appear here as applicable.